I love reading these insider details, almost as much as the players involved probably hate their being published.
I think both sides come out really well here – Wells Fargo aggressively experimented, found something wasn’t working, and pulled back while they retooled. Meanwhile Bilt Rewards has a lucrative program in place for a long time that consumers benefit from.
Dr. Oz jumped into action on a JetBlue flight from New York JFK to Los Cabos responding to a passenger’s medical emergency on Friday.
He was enroute to a wedding, and flight attendants called for anyone with medical training to assist.
A man seated in the row in front of him tried calling over a flight attendant, but no one responded so he eventually got up and went to the galley to let a crewmember know what was going on.
She promised “to alert the crew lead” but nothing was done, and the man continued “on and off for a few hours” and I don’t know whether that’s genuinely frightening or awe-inspiring?
There was a push three years ago to have the federal government ban airlines serving alcohol on planes. It didn’t go anywhere, but a new study has thrust this back onto the agenda.
Delta is growing their ‘we don’t actually care’ Austin presence even more: daily SkyWest regional jet Austin – Harlingen service starting in October.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
American Airlines and its flight attendants union were in Washington, D.C. this week for what the Association of Professional Flight Attendants described as ‘last ditch’ talks before a strike. Leaks from the National Mediation Board suggested that if a deal wasn’t reached by early June, flight attendants would be released to strike.
However the week’s negotiations ended, there is no deal – and no declared impasse by the National Mediation Board.
A year ago U.S. passport renewals without paying extra for expedited service were taking months. Things have gotten much better, and expedited service recently turned my daughter’s passport around in under two weeks.
To speed things up, the State Department briefly introduced online renewals as a test, then they removed the option. It’s back (in beta).
The first officer, who had been handling the controls, accidentally pushed the control column forward and reduced speed, causing the plane to drop from approximately 1,000 feet to just 400 feet above the ocean rapidly – at a rate of over 4,000 feet per minute. Warning alarms sounded due to surface proximity.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
