American Airlines is testing new business class seats. This week they’re even testing new coach and premium economy seats with customers. Next week they’ll test new seat options for business class. And once that happens the leaks will, presumably, start pouring out.
However we don’t need to wait for leaked word on the seats American is trialing to know not just what they’re considering but to make a strong educated guess about the seat they will actually select.
Despite being hobbled by a less aggressive co-brand credit card issuer in Bank of America, Alaska reports in their fourth quarter earnings call that they “saw double-digit percentage growth in our revenues” from Mileage Plan and that comes on top of “incredible years of growth in our loyalty program since the acquisition.”
The financial performance of the program demonstrates that charting their own course – investing more in marketing – drives customer loyalty and revenue to the airline and helps them to compete effectively against less generous airlines
American has new Zoës Kitchen food for sale items on the menu in coach for February – March. Here’s what’s on the menu — and the (4) ways to get free drinks or snacks on American,
In addition US citizens who have been in Hubei Province, China within the last 14 days are subject to screening and 14 days of monitoring upon their return.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Bask Bank will let you deposit money into the Bask Savings Account, earn miles, and withdraw the money. You can put in just the money necessary to earn the miles you’re looking for to top off your account for the award travel you want to book.
While other cards have come along and upped their game since Sapphire Reserve’s introduction, this guide should tell you whether it’s still the best card for you to keep top of wallet.
American has a new bidding system for customers to volunteer for denied boarding compensation. The goal is to hold down costs by getting customers to state up front how much they’ll accept for a bump, and the airline started holding people to their bid amounts rather than paying everyone the highest amount necessary to get enough volunteers.
One problem with this system has been customers placing their bids without knowing how long it will be until the next flight they’re able to get on, so it’s not really possible for a customer to know in advance what amount they’d accept for inconvenience. American is testing a new approach to showing customers flights when they’re volunteering, but there’s a pretty big catch.
Since no joint contract had been achieved, each work group kept their own separate work and the airline’s 2013 merger still isn’t complete. 2019 was a long, hot summer with the airline’s operations melting down amidst a work slowdown by mechanics.
So what did American agree to? The details are still being worked through, and comparisons to existing deals will need to be made, but roughly it appears…
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
