Dec
12
2019
Earlier today I noted Lewis Lazare‘s Chicago Business Journal story that a new American Airlines memo to flight attendants was aiming to rein in their inflight credit card marketing.
The piece said American was telling flight attendants not to market the card when passengers are trying to sleep, or during emergencies, and to read the card announcement script verbatim. However an American Airlines spokesperson tells me that Lazare got it wrong, he didn’t have a new memo to flight attendants, just their standard training.
