While not in use today, the major company collecting and distributing airfares for airlines announced at their annual conference that they’re closer than ever to delivering true ‘dynamic’ airfares that are customized for each person searching for a trip. This is a new way for airlines to increase revenue, by delivering a different offer to each customer based on their willingness to pay.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
De Blasio is proposing to eliminate the ability for new hotels to be built ‘by right’ as long as they conform to zoning laws, and instead require a special permit in “a process that would effectively grant the local City Council member veto power over any new hotel room.”
The largest hotel owners in the city say “they’ll rest easier if the city severely restricts the construction of competing accommodations.”
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
American told customer service managers this week by memo that “[t]he FAA issued a notification to American Airlines indicating [they] are failing to comply with [their]r carry-on baggage program parameters.”
In response the airline “committed to increase the number of self-audits at each mainline station.”
SkyMiles Select has generated much virtual ink as a brand new $59 program from Delta offering Main cabin 1 boarding, 8 drink coupons, and a luggage tag. Doing the math on this offer misses a bigger drawback.
American Airlines announced yesterday that their mobile app will prompt customers when their flight is boarding. That’s something that Delta, United, and Southwest have already offered.
There’s some confusion in the blogosphere over how this feature works.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Qatar Airways CEO Akbar al-Baker, the biggest troll in aviation, gave an interviewing suggesting American Airlines got outmaneuvered by Delta, that he thought their CEO would get replaced, and that he’s still considering leaving oneworld over bad relations with American.
American Airlines plans to drop the cheeseburger from lunch service in mid-November, however they have already run out of beef patties and aren’t buying more. Instead of a choice between salad and a cheeseburger, customers are being given a choice between salad and vegetarian pasta. Customers who may have pre-ordered cheeseburgers are getting a surprise – no meat option at all.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
