This week a video went viral of a Delta passenger living his dream as the only on on board his Delta flight from Aspen to Salt Lake City. Even on that 292 mile regional jet hop it’s a cool experience.
Seeing it described in a variety of media as being ‘like a private jet experience’ though reminded me that four years ago Delta announced elite upgrade opportunities to private jets. What ever happened to Delta’s private jet upgrade program?
The Wright Brothers first took flight but JetBlue is using the ‘Alright Brothers’ to describe what’s wrong with fly on other airlines as part of their new campaign that seeks to describe what’s different about the airline.
Most airline advertising fails because it doesn’t tell you why you should fly the airline or because it can’t do so with a straight face.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A security screener has been fired after passing a note to a passenger at a Rochester airport checkpoint that said “You ugly.” t the end of the video the screener begins writing another note…
Star Alliance member Thai Airways, whose President says there’s “never a day without a problem,” has a six point plan to return to profitability.
It involves getting passengers to e-mail in ideas for cost-cutting, sell more services through its mobile app, add a new route to Japan, and partner with a Thai cafe chain that’s found inside of gas stations.
A 26 year old worker at the Havana airport stowed away in the baggage hold of a Swift Air charter flight to Miami.
Apparently witnesses heard “what sounded like a dog barking in the cargo area” and upon investigation found the man who “asked for water.”
Scott is a Southwest Airlines agent in Phoenix. The day after a United Airlines passenger was dragged off a flight in Chicago, he came up with a song to let passengers know they were valued – and wouldn’t be dragged off on Southwest.
Now he greets arriving flights with his song, to the tune of the theme to The Golden Girls, it’s “Thank You for Flying Southwest”
Cathay Pacific’s CEO Rupert Hogg, and the airline’s Chief Commercial Officer, have resigned. Hogg has been well-regarded in the role, driving a turnaround in the airline’s finances.
Ultimately the move is harmful to China’s ability to maintain Hong Kong as a business center, showing how the state will meddle in corporate affairs rather than adhering to “one country two systems.”
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Marriott travel packages used to be the best value in the program, combining hotel stays with airline miles transfers. The new program gutted the value of Marriott travel packages. It seems though that this may have been in anticipation of peak season award pricing which is another step towards Marriott’s cost containment efforts, and driving the program towards delivering consistent average value on each stay rather than having peaks and valleys (which create opportunity for exceptional value). Bonvoy confirms to me that Marriott travel packages do not have restrictions on use during peak nights. Marriott reward night certificates can be used for their permitted category whether the standard room redemption is for off season, standard or peak season. As a result you get the most value during peak season. There’s a whole lot more value…
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
