Everyone can now standby on American Airlines for free. They’ll no longer be told to use the website or mobile app if asking an agent for help. The airline no longer actually forbids standing by within 45 minutes of departure, they just don’t guarantee it for most customers. And they’ll allow standing by to a co-terminal airport, too. These are all real improvements, and better than what American had announced.
As one customer explains, flying from Denver to Seattle, they ordered a beer and snacks – Frontier charges for both – and they’re “presented with tipping options on [the payment] screen with min tip option 18%.”
Despite draconian rules that limit passenger access to its Sky Clubs, Delta still has problems with overcrowding in lounges and long lines to get in at some locations.
The Philadelphia airport has arguably the worst American Express Centurion lounge. It’s small. The food isn’t very good or attractively presented. There’s nothing relaxing about the space.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
The victim said he flagged flight attendants, he pressed the call button, and even got up to seek help. When he returned to his seat, he says, the man approached, forehead‑to‑forehead, then grabbed his neck and began to choke him.
Senator Ted Cruz is under fire for vacationing in Greece while his home state of Texas was hit by one of its most devastating floods in over a century. Flash flood emergencies struck on the 4th of July. Up to 20 inches of rain descended in just a few hours and rose more than 25 feet.
TSA’s decision to no longer require shoes to be removed at checkpoints by passengers going through regular (non-PreCheck) security applies only to passengers with REAL ID, which reportedly comprises more than 90% of passengers. Those without REAL ID get extra screening.
Transforming J.D. Vance’s face has been a meme for several months, and someone took ‘bald, bearded infant J.D. Vance’ and created an app to do that to your boarding pass. TSA has gotten big mad at boarding pass generators in the past.
I did manage to find some place to sit in the dining area when I first arrived there, or so I thought. There was an empty table, so I put my belongings down and went to check out the buffet. But when I returned a couple of minutes later, my bag had been moved by a man probably in his 70’s. He began to stand aggressively and told me he was sitting there “he just didn’t leave any bags to mark the spot.”
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
