Taxiway Landing Disasters Are Preventable But FAA Bureaucrats Haven’t Done It

planes on tarmac at night
Dec 07 2018

Last year’s Air Canada Toronto – San Francisco flight AC759 that lined up to land on taxiway C could have been the worst aviation disaster in history.

Four planes were waiting on the taxiway to take off. Air Canada descended to as low as 59 feet — just three above the height of a United 787. Just after was a Philippine Airlines Airbus A340.

Continue Reading »

I Used Chase “Pay With Points” and Then Needed a Partial Refund. Here’s What Happened.

american airline plane
Dec 07 2018

Normally I like to transfer my Chase Ultimate Rewards points to airline frequent flyer miles or to Hyatt points. However I recently had an interesting use case to spend Ultimate Rewards points for paid travel.

I booked a domestic first class ticket using a combination of points and cash. I was downgraded from first to coach, and the airline was willing to refund the fare difference — to the agency that issued the ticket. And Chase just changed agencies!

Continue Reading »

American Raises Premium Cabin Hawaii Award Prices, Adds 2 Obscure Partners For Online Redemption

first class cabin
Dec 07 2018

American AAdvantage has added two more airlines for online redemption. These are two that most members will never use, but it’s going to add convenience for those who do — especially since that makes connections onto these carriers bookable as part of a larger award.

American is also updating their award chart online around 10 a.m. Eastern this morning to reflect award chart pricing changes for Hawaii that will go into effect January 16th.

Continue Reading »

Watch Out, US Airlines Are Trying to Get Government to Pick Your Pocket Again

qatarplane
Dec 06 2018

Earlier this year Delta, United, and American took out a full page ad praising Donald Trump trying to curry favor, to build up capital, in hopes of cashing in for their own ends.

The lobby shop representing Delta, United, and American — the Orwellian “Partnership for Fair & Open Skies” which lobbies against Open Skies agreements — has put out a statement.

Continue Reading »

Delta Explains Their New Basic Economy Award Ticket Restrictions

delta coach
Dec 06 2018

Delta wants you to believe that they are making the cheapest awards more restrictive to help you. Apparently Delta customers have been telling the airline that they want the flexibility not to be allowed to get seat assignments in advance. And they’ve been saying that more rules and restrictions are both simpler and more intuitive. As a result this is an enhancement you should like.

Continue Reading »

Delta Now Punishing Frequent Flyers: Starting to Book Some Award Tickets Into Basic Economy

delta coach
Dec 06 2018

Basic economy tickets aren’t a ‘new way to offer cheaper fares’. They are new restrictions on the cheapest fares, a way of making the product worse so that some passengers will pay more.

Now that United, Delta, and American all offer Basic Economy fares (no advance seat assignment, no cancel/changes, no upgrades or extra legroom seats, and in United’s case no full-sized carry on bag) it’s only been a matter of time before one of the carriers tried booking award tickets into Basic Economy.

I admit to being surprised that it’s happened so quickly, since it’s not in the best interests of the airline – it’s a bad business decision – but I’m not surprised that it appears to be Delta going first.

Continue Reading »

Man Forgets to Put Phone in Airplane Mode, Gets $300 Bill

plane docked
Dec 06 2018

About 5 years ago the ban on using personal electronics below 10,000 feet on U.S. flights was lifted. Now passengers can use their phones or tablets with the door closed, during taxi, and takeoff. But devices are supposed to be in airplane mode.

This is the first time I’ve heard of a real consequence for not doing that — though as a result of something that would only occur with certain airlines in Europe, the Mideast, and Asia.

Continue Reading »