Scam: Hyatt Hotel Denying Benefits Of Resort Fee When Staying On Points

by Gary Leff

Aug 26 2024

Resort fees usually include collections of useless items, or small discounts or credits that the hotel benefits from when you spend more than the allotted amount. In the case of a $15 food and beverage credit, much of the time the hotel comes out ahead if you use it. Denying it to the guest is a mistake. But it’s also a scam layered on top of the resort/destination fee scam itself, because the hotel is getting compensated for it – and has to provide the same benefits to redemption guests as cash ones.

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Hyatt Surprises With Iconic Austin Motel And Coffee Chain Buyout—Points For Lattes Next?

by Gary Leff

Aug 25 2024

It’s a 41-room 1930s-era motor lodge with neon sign that attracts locals to its pool with day passes. And, since Austin really isn’t centered around a downtown, it’s actually quite a good location for tourists. The property maintains the ‘Keep Austin Weird’ vibe of the early-2010s (from long before the Californians arrived during the pandemic).

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American Airlines Purging AAdvantage Accounts

by Gary Leff

Aug 24 2024

American Airlines has been sending out emails telling people that their AAdvantage frequent flyer accounts are going to be closed – unless they have some activity within the next month.

These aren’t the usual emails saying ‘your miles will expire’. And I’ve gotten several questions about what’s going on. In fact, in some cases people don’t even recognize the account numbers, and they wonder if it’s a mistake or some sort of phishing scam. It’s not.

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