American Airlines turns 100 today with a lot still broken, but for the first time in years the airline is making visible moves that suggest it understands what customers actually value. From lounges and premium seats to small touches like pilot trading cards, the real story is not the centennial nostalgia—it is whether these early signs of progress mean American is finally serious about becoming an airline people want to choose again.
Democrats in Congress are warning that even if the Trump administration allowed a United-American merger to happen, a future administration could still try to unwind it after the fact. That turns any deal into something far messier than a normal merger fight, because approval would not necessarily end the legal and political risk.
Questions are being raised over whether LaGuardia runway collision alerts were tuned down before the Air Canada crash, plus Cancun airport drivers pushing for $20 tips, Hyatt Regency Kyoto set for demolition, Chase’s new La Colombe offer, and more.
Southwest Airlines has put a former United executive in charge of Rapid Rewards at a moment when the loyalty program is under pressure and redemptions have been falling. Her background suggests Southwest may push harder on personalization, partner revenue, and a more modern loyalty model—with changes that could go well beyond points for flights.
Chase cut Sapphire Reserve rewards for Airbnb and Expedia bookings when it overhauled the card last year, pushing cardmembers toward direct bookings and Chase Travel instead. Now it is filling one of the biggest gaps in its own platform by adding Plum Guide vacation rentals, giving Sapphire cardholders a new way to earn more points on home stays booked inside Chase Travel.
American Airlines is installing electronic boarding gates at new DFW gates and pitching them as a way to make boarding smoother, more consistent, and less congested. But these turnstiles do not solve the real causes of boarding delays—and they may leave passengers with less flexibility, less human help, and one more point of failure between the gate and the aircraft.
American Airlines has a new private jet partnership that lets customers earn AAdvantage miles and Loyalty Points, creating a new path to elite status outside traditional airline flying. It is a small deal for American financially, but a much bigger one for TLC Jet—and it also undercuts the airline’s own past arguments against premium flying outside the traditional commercial terminal model.
Everyone debates which credit card is “best,” but most people are solving the wrong problem. This simple framework cuts through the noise, showing how to decide which card actually fits your spending, benefits, and goals.
Airbus is showing off a new A350-1000 first class concept with a two-passenger master suite, virtual windows, and elevated ceilings. Also Alaska quietly drops its price guarantee, Bilt gets a useful Home Away From Home hotel map, Southwest talks about hiring “low-ego” people, and coat hooks manage to confuse passengers.
Airports say concessionaires cannot simply raise listed prices, so instead travelers get hit with a growing list of surcharges that do the same thing more opaquely. The result is a strange bit of airport economics: prices look artificially lower than they really are, wage and benefit costs get broken out as separate fees, and workers may not even come out ahead because those extra charges can reduce what customers leave as tips.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
