A passenger is filmed at an airline podium while an agent in a red blazer is scrolling an online shopping site. Zoomed-in you can make out handbags and block-heel sandals. She shops as she talks through rebooking the customer.
I don’t fly Alaska Airlines often, maybe just a couple of trips per year. I’m much more active in their Mileage Plan program than with the airline. But every time I fly Alaska I’m struck by the quality of their food.
Just before it was voted on, one provision was discovered that made it into the final bill that will kill off casino loyalty programs like MGM Rewards and Caesars Rewards: recording your gambling transactions is going to mean a bigger tax bill, even when you lose money gambling. People aren’t going to want these loyalty programs to record their gambling!
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Chaos erupted aboard a Ryanair flight preparing to depart Palma de Mallorca Airport for Manchester early Saturday morning on July 5, after passengers panicked due to a false fire warning. At least 18 people were injured during the evacuation, with some passengers jumping onto the aircraft’s wing.
American Airlines now has (4) really nice Admirals Clubs: Washington National E Concourse, Newark, Denver, and Philadelphia A West. However, this club just isn’t large enough. They should have made the whole thing Flagship (since the Flagship side can’t support passenger volume before the evening transatlantics) and kept the A East Admirals Club open. Perhaps they’ll ultimately renovate that space and we’ll have both a nice Flagship lounge and a large enough, nice Admirals Club in Philadephia as well.
They planned a romatic first trip together: São Paulo to Paris. They were each paying separately. She booked business class because “comfort mattered” and “she’s always traveled that way.” He chose economy, because business was “unnecessary.” Then things unraveled.
What does your airport routine say about your personality?
Whether you show up super early ‘just in case’ or cut it close says something about how they ‘manage anxiety’. But I’m not sure it says what the experts think it says.
I love that they’re refreshing the menu, and I understand they’ll be turning it over further for fall. Some of the plates do seem to be showing wear from use, scratches and design scuffed around the edges. But it’s a really nice restaurant in an airport and Capital One is doing a fantastic job with it – which makes me excited to see the LaGuardia location when it opens. I’d gladly spend time here over just about any lounge in the United States.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
