United’s President Doesn’t Believe You Know the Difference in Credit Cards

credit card with chains wrapped around it
Jan 25 2018

During United’s investor call airline President Scott Kirby reiterated his belief that the largest airline a market will sign up customers for their credit card. If they grow in a market they’ll get more credit card signups and make more money from Chase.

Nowhere in the discussion is there anything at all about the features or benefits of that credit card.

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Dumbest Criminal Baggage Handlers in History Stole Computers From Rural School Kids

hand holding hundreds of dollars in cash
Jan 25 2018

What happens when your cross the worst baggage handlers with the US mail? You get computers stolen from rural school children.

These brain surgeons used a a Ravn truck to move the items they were stealing from the post office to the employee parking lot where they moved goods straight into their cars, and then gave items to family members and co-workers and kept other items in their homes.

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Delta Came Back to American Hat in Hand to Be Able to Re-accommodate Customers

people walking through airplane cabin
Jan 24 2018

This morning we learned that Delta and American re-started their interline agreement allowing each airline to book seats on the other carrier in the event of irregular operations. It’s limited to this re-accommodation function, but that’s what customers primarily care about and it’s the key item Delta refused to allow in September 2015.

Here’s how that happened.

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Uber CEO: Tip More to Get a Better Rating

phone with uber on it
Jan 24 2018

Until now Uber has insisted that your decision to tip – and how much – cannot affect the rating you’re given by drivers. Drivers have to rate you first before they know what tip decision you’ve made.

Tipping wasn’t even a part of Uber until recently. The idea was ‘the price is the price’ and indeed at the outset they contended that the tip was included. However in their quest to redeem their image, in part by accommodating drivers, Uber added tipping inside the app. At least Uber’s tipping has become cashless.

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