After laying out the details of the new unified Marrott loyalty program I covered the new credit cards that will be offered.
One opportunity emerges.
by Gary Leff
After laying out the details of the new unified Marrott loyalty program I covered the new credit cards that will be offered.
One opportunity emerges.
by Gary Leff
A couple of days ago the developers of the new TWA Hotel unveiled a model guest room for the property that opens next year. It’s not inside the old TWA terminal itself (yet). Instead the guest room and hotel hallway are inside a vacant hangar at JFK Airport’s Building 87.
Inside the building is Jack Frye’s desk and chair, he was President of TWA from 1934 to 1947. They’ve even got TWA fire extinguishers. Yes the hotel will have a TWA museum.
by Gary Leff
I covered hotel discount site Club1 Hotels when they first launched. There were plenty of deals. Because it’s a membership site they’re able to sell hotels for less than hotel websites and less than Expedia, Booking.com, and others.
Now they are offering free membership and 10% off any hotel booking.
by Gary Leff
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
by Gary Leff
If you’re a US Bank customer and you browse their website they may call you the next day to sell you what you were looking at.
They do this even if you aren’t logged into your account, they match your IP address to what they tracked when you were logged in to identify you.
by Gary Leff
Former Arkansas Governor and Republican Presidential candidate Mike Huckabee is a Delta Diamond medallion and has a love-hate relationship with Delta, occasionally complaining about their telephone reps.
Today he let it be known on Twitter than he was sitting in coach. And he was none too happy about the experience — joking about the passenger killed on Southwest to make his point.
by Gary Leff
Mechanics at American Airlines don’t have a new joint contract yet after the merger. There are US Airways and American legacy work groups, and everyone wants the best of both contracts. That would be far more expensive than the airline is willing to pay – and more expensive than what competitors pay.
American Airlines President Robert Isom explained to employees in Philadelphia this week that the raises the company handed out make getting to a new contract harder.
by Gary Leff
Mark Zuckerberg, when he’s not testifying before Congress, famously always wears the same t-shirt. He has plenty of them. That way he doesn’t have to think about what he’s going to wear that day, and can focus all his thinking on Facebook. Or so the story goes.
Kevin Smith, the writer/director of movies like Clerks and Chasing Amy, almost always wears a hockey jersey. So that’s what’s on his drivers license.
by Gary Leff
Dine on demand is a great feature. There are many long flights with late departures, some passengers will eat in the lounge and want to go straight to sleep. Others will want to eat on board. However with large business cabins it’s a lot of extra work for flight attendants.
by Gary Leff
At an employee forum in Philadelphia this week American Airlines President Robert Isom was asked when the airline would work with the city to clean up the Filthadelphia airport?
He noted they pay for “75% of the bills around here… at the end of the day it is not right to be paying that for goods and services that are supposed to be delivered.” Isom committed to “talk to Doug Parker this week, and we’ll figure out how we can get the Mayor and the Airport Director aware of the situation.”
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »