Six months ago American Airlines unilaterally handed out big raises to employees. This was supposed to improve customer service, and therefore increase sales and earn the airline a revenue premium.
United MileagePlus devalues awards November 1.
There are several awards whose prices go up enough that you’ll want to hurry to make your bookings before Wednesday if possible.
During its earnings call on Thursday American Airlines was pressed to explain how they could grow revenue faster than costs (excluding fuel) in order to improve margins. During Chief Financial Officer Derek Kerr’s prepared remarks he explained a plan for $1 billion in cost savings by 2021 through better technology and merger redundancies. They expect to realize $200 million in cost savings in 2018. We’ve identified $1 billion in cost savings that we expect to implement by 2021, driven principally by increased use of technology, changes to process and procedures and further eliminating post-merger redundancies. We are just getting started on these initiatives and will incorporate approximately $200 million of savings in our 2018 plan. Four years ago United unveiled their own plan for $1 billion each in fuel cost savings and non-fuel savings. This…
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
oneworld member air berlin filed bankruptcy in mid-August when Etihad stopped subsidizing the German carrier.
There was one final flight to touch down, flight AB6210 from Munich to Berlin. And it seemed like it didn’t want the flight — and thus the airline — to end.
At an event at Southern Methodist University alongside former American Airlines CEO Bob Crandall, current CEO Doug Parker defended the move to award miles on the basis of ticket price rather than distance flown. And he did it by attacking the mileage run.
He also said “We’d like to turn AAdvantage miles into Bitcoin so that everything that you buy is with AAdvantage miles”
A man was arrested in Miami’s airport on Wednesday after attacking a homeland security officer at a TSA checkpoint on the airport’s D concourse which serves American Airlines around 12:30 p.m.
The passenger had approached the uniformed officer and began shouting, “You don’t want me! You don’t want me!” and “slapped at the officer’s hands.” The officer took out his baton.
Cayman Airways flight KX620 from Grand Cayman to Kingston, Jamaica was delayed about an hour and 15 minutes on Monday. The plane pushed back but an issue with one of the Boeing 737’s engines forced the flight to return to its gate.
In response to the delay “one male passenger started chanting and praying and was getting louder and louder” and then a woman onboard ‘caught the spirit’.
American has been in the process of renovating several of its lounges. That’s great especially when the clubs are going to be enlarged or offer better seating. But while the renovations take place it’s an inconvenience. I
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
