Glen Hauenstein offered during the carrier’s first quarter earnings call that they plan to go after the loyal customers of airlines that are trying to convert themselves into premium – like Southwest Airlines as well as Spirit and Frontier. They’ve had an elevated status match offer for Southwest elites, and Hauenstein says it is working.
Lufthansa has business class tickets starting at $1,062 roundtrip, which is about 75% off usual prices. This deal will not be around for long – probably not even hours.
An American Airlines 25 year veteran flight attendant who was assaulted by a passenger on a Charlotte – Las Vegas flight has been fired by the airline over the incident. As usual, the crewmember’s union has not been helpful.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
An 81-year-old grandmother from the Bronx flew to Puerto Rico on Frontier Airlines with her emotional support animal. It’s an African Grey parrot (not a Norwegian Blue) and its name is Plucky. However, the airline refused to allow her to fly home with it.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Crew members provided towels and apparently even a change of clothes to the man. Another passenger demanded the perp get sent to coach – and he was relegated to economy for landing.
Delta is back on top in March on-time performance rankings, according to data from aviation analytics company Cirium. However that’s less about material improvement on their part and more a function of Southwest’s (and Spirit’s) slippage during the month.
An American Airlines passenger forced flight 198 from New York JFK to Milan to divert back to its origin four hours into the trip on Monday night – after he became irate and charged the cockpit because he was refused an exit row seat while traveling with a lap infant and did not receive his first choice of meal.
On Sunday, an American Airlines gate agent working a severely delayed flight from Birmingham, Alabama to Charlotte approached the passengers before the inbound aircraft arrives – giving them a talk on how they’re going to need to be nice to the flight attendants.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
