Aug 10 2016

United suffered a significant data hack at the end of 2014. Miles are regularly for sale on the Darknet. So IT security is something that many programs are doing more than paying lip service to. Hilton even gave out points for changing your password.

I’ve seen this header at the top of my United MileagePlus account for awhile and pretty much ignored it. Perhaps you’ve logged into yours, gotten a notice about a password or security questions and ignored it too. I talked to United about it — they gulped a bit that I’ve been ignoring it, like millions of other MileagePlus members. And it’s time not to ignore.

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Aug 10 2016

Non-stop award space in premium cabins between the US and Australia is one of the toughest things to find out of any frequent flyer award in the world.

And American has been anything but generous with premium cabin international award space generally, except during spurts when they open up space. So when they do you need to act quickly. And when they do for Australia and New Zealand it’s worth paying attention.

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Aug 10 2016

It can make sense to pay a fee to use a credit card to pay bills like rent when earning a big bonus like that, but it usually doesn’t make sense to pay a 2.5% fee (Plastiq) or 3.5% fee (Radpad) for everyday spending.

However through the end of the year you can pay your rent with no fee and the credit card of your choice.

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Aug 10 2016

One of the great things about American Express Membership Rewards points is their flexibility, the ability to transfer points to a variety of different airline programs – most instantaneously.

And since they offer cards that earn more than 1 point per dollar on a variety of different kinds of spending you can earn miles in the program you wish quickly. It’s even more leveraged when they offer transfer bonuses.

Now British Airways is offering a 50% transfer bonus through October 10. That means 1 Membership Rewards point transfers to 1.2 BA Avios.

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Aug 09 2016

With loyalty programs regularly offering less value for their points, I’m putting together this series with background, tips, and tricks for frequent flyer programs programs whose points can be very useful to you and that you can earn easily by transferring in from bank rewards currencies.

Here are 20 things a US-based frequent flyer should know about the Marriott program:

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Aug 09 2016

United appears to be discounting domestic economy awards by 20%. This looks like an unannounced sale, with short haul flights under 700 miles in distance pricing at 8000 MileagePlus miles each way (instead of 10,000) and other domestic flights pricing at 10,000 miles (instead of 12,500).

In addition, United just posted a redemption discount to Asia which is 25% off North Asia awards and 22% off South Asia awards.

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Aug 09 2016

In May I shared that Suzanne Rubin would be leaving as head of the American AAdvantage program. She led the program since December 2011 when Maya Leibman became the American’s Chief Information Officer and brought stability to a role that had seen several leaders in a short time.

American announced today that Bridget Blaise-Shamai has been promoted to Vice President – Loyalty and President of the AAdvantage program. Bridget’s role had been Managing Director, Customer Loyalty and Insights – the position Suzanne held before becoming AAdvantage Vice President. She was the the senior person on the team once Suzanne left and the manager in charge in the interim.

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Aug 09 2016

This morning American Airlines announced more free inflight entertainment options in coach. This is both strange and entirely predictable.

Of all the things to offer ‘free’ (or at no incremental charge) inflight entertaiment makes sense as one of those things. Once you offer it onboard, there’s no incremental cost for each additional passenger to access it. And one passenger’s access doesn’t trade off with another’s. The airline isn’t rationing a scarce resource or incurring additional cost.

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Aug 09 2016

No-frills cheap fares are no longer limited to domestic markets where Spirit and Allegiant fly. With the introduction of low cost carriers across the Atlantic — Norwegian and Wow Air — combined with softening economic conditions, fear, and overcapacity we’re seeing frequent deep discounts to travel the world.

Between January and March Wow Air has roundtrips between New York and airports in London, Paris, and Amsterdam starting at $299 roundtrip.

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Aug 09 2016

Etihad Aviation Group CEO James Hogan says loads on their US flights are “acceptable” but “there’s pressure on yield” (prices are too low). Since they look to fly to gateways and leverage the networks of their partner airlines, he doesn’t see much more US expansion “Maybe one more city. That’s it”

Hogan also offers this assessment of their premium The Residence product on their Airbus A380s which fly from Abu Dhabo to New York, London, Mumbai, Sydney and Melbourne:

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