Back in June I wrote about two significant challenges with the Hyatt Gold Passport program: Hotels not offering award nights even when standard rooms are available and hotels not offering confirmed suite upgrades on cash and points award stays, even though these aren’t supposed to be capacity controlled.
I spoke with Jeff Zidell, Hyatt’s Senior Vice President for the Gold Passport program, about these issues. And he took action.
I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
I’ve always found it interesting to read through hotel manuals and loyalty program documents that are accidentally posted on the internet.
I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Becky at Book Your Award emailed early this morning about an issue and workaround searching for award space with Delta SkyMiles.
Partner awards simply do not show up at Delta.com right now when you search one-way. They do show up if you search round trip. If you want to actually book a one-way, you need to call. The space is there and should price out correctly.
An Amtrak marketing presentation reveals that their loyalty program is going revenue-based and that there will be two credit cards launching in September.
As a child I remember going to an unmemorable chain restaurant that had a promotion where kids were charged their weight for meals.
I’m used to some airlines weighing carry on bags at check-in. I made the mistake of not checking in online for an Air France flight and going to get my business class boarding pass at the counter — and being made to check my carry on as a result. And Virgin Australia weighed my carry on at LAX earlier in the year.
But weighing passengers is apparently becoming a thing.
I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Earlier this week Pizza in Motion wrote about National Car Rental offering a pop up lounge at Washington Dulles in the B concourse. He liked the idea because there are only international airline lounges in that terminal.
This morning I walked past a National Car Rental pop up lounge across from gate C2 at Dallas Fort-Worth. So I asked the National rep where else they have lounges, and what their plans are.
The ability to transfer Starwood Starpoints at better than 1:1 to the most airline frequent flyer programs is what makes them the most valuable airline currency.
Here’s where you can move those points, the most valuable transfer partners to use, and the hidden pitfalls to avoid.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
