He’d helped himself to ice from the inflight bar. Crew asked him to stop, and he became enraged. He filmed cabin crew, called the flight attendant a “racist b****,” and repeatedly cussed her out. When told to return to his seat, he refused, and things escalated from there. Over the next eight hours and fifteen minutes, he made threats.
Pasengers were trapped onboard Cathay Pacific flight 883 from Los Angeles to Hong Kong for about 28 1/2 hours on August 4.
During final approach into Hong Kong, there was a “Black” rainstorm warning, forcing the aircraft to divert to Taipei – after around 14 hours in the air.
Some airlines provide passengers with seatback entertainment screens. Others expect you to use your own devices. But when you’re in close proximity to other passengers, how you entertain yourself to pass the time on the flight isn’t only your personal business.
The AI scanners watch the room. How do you know they aren’t monitoring you while you are in the room? There’s a huge privacy violation in having what’s (temporarily) your personal space watched by an AI. Plus, the damage might be done by housekeeping, but the guest gets blamed!
No shirt, no shoes, no service? Not if you’re flying United Airlines out of Newark.
This is a fascinating peek inside United Airlines flight attendant union politics.
Alaska Airlines is launching new international routes from Seattle to London Heathrow and Reykjavik, Iceland with service starting in May 2026.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
American Airlines updated its stroller and wagon policy for families with children a couple of weeks ago. There is no longer any weight restriction on strollers – whether or not it can be brought on board is now entirely dependent on whether or not it is collapsable.
In their rush to light their business model on fire, with checked bag fees, expiring flight credits, devalued frequent flyer programs and paid seats, Southwest Airlines has moved quickly to implement changes but hasn’t done the work to make those run smoothly or to maximize revenue.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
