A Delta passenger endured a full-volume midnight Zoom call on a delayed flight—proof that America’s ban on in-flight calling punishes the wrong problem.
A Qatar Airways passenger says a 14-hour flight in economy became a nightmare after her elderly seatmate repeatedly invaded her space, grabbed at her, and even pointed a meal knife while crew failed to intervene.
In an aircraft fire, passengers have just 90 seconds to escape—and grabbing a carry-on or stopping for a selfie could be what dooms everyone behind them. The FAA wants safety videos updated to address passenger bags but that’s unlikely to help.
With the right application and spend strategy, this 120,000-point bonus can turn into nearly two full years of free Companion Pass travel on Southwest.
Passengers scrambled off planes after Trump’s sudden $100,000 H1B visa fee—an illegal, counterproductive move that disrupted flights and drove skilled workers to stay put in the U.S.
A passenger has left his assigned seat and is lying on the cabin floor in the mid‑cabin exit area of what looks to me to be an Airbus A321, using a backpack as a pillow. He’s immediately in front of the exit row seats, in front of a fold‑down jumpseat. He’s unbelted.
The end of status? Airlines that once promised loyal flyers free first class upgrades now sell those seats for as little as $40, leaving even their best customers stuck in coach.
A Newark-based United Airlines flight attendant has filed a class action claiming crews have spent decades working unpaid hours on the ground, from boarding to deplaning.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
