Review: Skyteam Lounge Sydney Airport

by Gary Leff

Jul 04 2015

Right beside the American Express lounge is the Skyteam lounge, and as a Delta business class passenger I had access. So that became my second stop on the day’s lounge tour of the Sydney airport before my flight back to Los Angeles. Hence I have the opportunity to offer this Skyteam Lounge Sydney review.

The lounge features internet, showers and power at each seat. The lounge is about 8000 square feet and advertised to support either 140 or 150 passengers.

There’s ample seating and tarmac views to be sure, though I found the ceilings a bit low and the overall feel of the lounge to be less uplifting than the windows and bright furnishings would have you expect.

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What If Retailers Had No Liability on Their Books for Redeeming Rewards?

by Gary Leff

Jul 03 2015

Frequent flyer miles are proprietary currency where the issuer offers the promise of redemptions (although airlines at least have no obligation to honor that promise).

What if a retailer created their own currency but didn’t promise to accept it for redemptions? That seems to me like a bad idea, but there’s a company promoting just such a thing. Somehow other businesses would still accept the currency as payments for their merchandise.

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How Hot is Too Hot? Should Airlines Refuse to Board Aircraft When Cabins Heat Up Over the Summer?

by Gary Leff

Jul 03 2015

Planes can get pretty hot on the ground during the summer, especially when they’re not running the air conditioning with auxiliary power.

Passengers are often asked to close the shades upon landing, keeping out the sun keeps the cabin from heating up as much. On boarding all the windows are closed and most passengers leave them that way. Once the engines start running, and the plane gets up in the air, things cool down quickly.

American Airlines will board a plane if the temperature is less than 90 degrees, though as always this is at the discretion of the pilot. US Airways’ policy has been an 85 degree maximum…

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When Airlines Talk About Restricting Capacity at Conferences, You Know They’re Probably Not Breaking the Law

by Gary Leff

Jul 02 2015

In the New York Times, James Stewart thinks that the airlines’ public statements demonstrate collusion to restrict capacity and thus raise prices as the Department of Justice is investigating.

Except that if there was actual collusion, the last way they’d be able to successfully pull it off would be for the CEOs of major airlines to signal their plans in a public forum. If all that existed were public statements, that would be highly suggestive there wasn’t any collusion.

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How Well Do Starwood’s New Keyless Rooms Work? Review of the W Times Square

by Gary Leff

Jul 02 2015

I needed to be in New York on Monday for meetings, so I flew up Sunday night. I spent less than 20 hours in the city.

My plan was a hotel near my first meeting of the day. And the W Times Square was both reasonably close and priced ~ $180 on a ‘AAA Hot Deal’. I hadn’t ever stayed there, so figured I’d give it a go.

I used Starwood’s app and was happy to see the hotel come up as ready for their new ‘keyless’ option — you check-in with your phone, your phone acts as a room key, and you can bypass the front desk entirely. At about 10pm, wanting to get sleep before morning meetings, that appealed to me.

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How to Book Cathay Pacific Award Space that American Tells You is Unavailable

by Gary Leff

Jul 02 2015

Cathay Pacific first class award seats especially have gotten much tougher to book in recent months. Cathay still regularly makes unsold seats available in the week and even day prior to travel, but advance award availability can be scarce. Business class awards aren’t as easy as they used to be, but aren’t as restrictive as first class.

…[W]hen you see award seats available online using the customary sources for this data — the Qantas frequent flyer website and the British Airways site — but an American telephone agent says it isn’t available, it’s natural to think that the space is being blocked (either on the American side, or that Cathay is imposing point of sale restrictions to prevent American’s members from booking the space).

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