Here’s how they describe the video, We all know what happens on board as a passenger, but have you ever wondered what happens to your luggage? Watch “It’s a Bag’s Life” for a sneak peek behind the scenes, as we reveal for the first time the life of a suitcase. KLM may have a cartoon 747 that farts, but Qatar Airways checked bags speak, at least with captions!
Suing Over Angled Business Seats, the First Airport 7-11, and Amtrak Hits 70,000 Pounds of Bacon
Jun
06
2015
A collection of interesting links you’ll want to see, many you’ll want to click.
DFW Airport’s Plans for New American Airlines First Class Lounge and Shared Premium Lounge
Jun
06
2015
Last weekend I shared the rumor that American is going to build a new Flagship first class lounge at DFW airport in terminal D. I also mentioned that the airport has had plans for a new shared premium lounge.
I believe that I can now confirm both of those things… According to an airport spokesperson,
Last Chance for 1000 Free American AAdvantage Miles
Jun
06
2015
American will give you 1000 miles for scrolling through a few videos about their frequent flyer program. That’s worth ~ $17 and keeps your miles from expiring for 18 months. The offer expires June 12.
Marriott Changes Terms & Conditions, American Diverts 287 Flights, and More..
Jun
05
2015
A collection of interesting links you’ll want to see, many you’ll want to click.
United 50,000 Mile Signup Bonus Still Available for Business Card.
Jun
05
2015
Even though the limited-time 50,000 mile signup bonus for the United Visa has ended, it’s still possible to get 50,000 miles for the United small business credit card. Here’s how.
Yesterday’s Big American Airlines Cookie PR Scandal
Jun
05
2015
A cookie company sent out an unauthorized press release yesterday falsely claiming to be the exclusive cookie of American Airlines, available in first class on all domestic flights. Really.
Student Legally Changed Name to Avoid Airline Ticket Name Change Fee
Jun
05
2015
Adam Armstrong — for some inexplicable reason — booked a Ryanair ticket under the name Adam West. And he made separate outbound and return reservations, rather than making a single booking. As a result, in order to fly, he needed to change the name on the reservation and was looking at £110 twice….
Could We Get Government Regulation of Frequent Flyer Programs From an Unlikely Place?
Jun
05
2015
The Department of Transportation doesn’t regulate frequent flyer programs, but it has held hearings on the possibility. They aren’t likely to do anything soon. It’s another agency of government, though, that has some loyalty programs worried.
A Hotelier’s Perspective on Why Airline Customer Service is So Bad
Starwood CEO Adam Aron had an interesting story to tell when I interviewed him on stage in Atlanta. He began his career at Pan Am, where he eventually launched their first frequent flyer program. When he started at the airline he was taken into a dark room and put in front of a screen where he was shown a two hour documentary on the runway collision of two Boeing 747s at Tenerife in 1977, known as the deadliest accident in aviation history. A KLM flight tried to take off while Pan Am’s 747 was on the runway. Everyone onboard the KLM 747 was killed, and 335 people onboard the Pan Am aircraft lost their lives. As the video ended his colleague walked into the room, and told him that every decision at the airline matters.…
