How Some Lucky Flyers Bagged Business Class Tickets for Just 13,500 Miles – While Others Get Cancelled

Dec 18 2023

On Friday it was possible to book transatlantic business class award tickets on Air France for as little as 13,500 Flying Blue miles each way and in fact in some cases for just 1,500 points (!).

This was an error in pricing. Some people who booked it will get to travel, while others will have their plans cancelled.

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American Airlines Flight Attendants: Can’t Afford Gas, Live Off Stealing First Class Snacks

Dec 18 2023

Flight attendants at American Airlines, frustrated by lack of progress on a new contract, have gone online to commiserate and share how much they’re struggling day to day with a raise. Some don’t have money for gas to get to the airport, or to pay their bills and buy food so they make up for it pocketing snacks from the first class snack basket. Some of the stories are heart wrenching.

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Southwest’s $140 Million Penalty: The Scary Truth No One Should Be Happy About

Dec 18 2023

The Department of Transportation has settled with Southwest Airlines over its meltdown last Christmas, with the airline agreeing to a $140 million penalty (but not really). It took DOT a year to deal with this. Customers who were inconvenienced in the mess do not get anything from this. And Southwest Airlines doesn’t deserve it in any case.

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Why Traditional Business Travel Is Dead – Even Years After The Pandemic

Dec 17 2023

In early 2020 white collar professionals stopped going to the office. People worked from home, and went online. They stopped flying. And there were varying schools of thought on how much they’d return to office and return to business travel.

Some people were waiting for the economy to tighten, expecting employers to insist that everyone go back to office and get back on the road. Others thought it was just a matter of time.

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New $250 Minimum Charge: Hotels Are Killing Room Service, Slowly And Then All At Once

Dec 17 2023

People complain that room service is too expensive, sometimes takes too long, and isn’t always good. Many people think, do I really want a mediocre hotel’s mediocre food when I have the miracle of choice delivered at my fingertips?

But when the hotel isn’t providing an experience that’s differentiated from Airbnb, there goes their competitive advantage.

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