Southwest killed its “Bags Fly Free” promise, but travelers aren’t giving up that easily. A clever workaround buried in Southwest’s vacation bundles still lets you check two bags for free — even after the airline took the perk away.
Singapore’s Changi Airport—consistently named “World’s Best”—faces an embarrassing reality check as dozens of travelers, priced out of hotels during F1 weekend, turned its terminals into a viral “sleeper village.”
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
I’ll be speaking at Zorkfest in Las Vegas, the miles and points and casino loyalty event, December 5-7 at M Resort in Las Vegas.
A Boeing 747 cargo jet operated by ACT Airlines on behalf of Emirates SkyCargo veered off the runway at Hong Kong International Airport, smashing through a perimeter fence and plunging partially into the sea. Two airport employees were tragically killed when their patrol vehicle was struck by the aircraft.
Bodycam from DFW captures a drunk American Airlines flight attendant rushing the gate, pants slipping, claiming “my dad’s NYPD,” before officers cuffed and carted him off in a spit hood.
I dug into every benefit Citi offers on its new premium card. The value piles up fast. Here’s how to unlock it all.
Citi and American Airlines just launched the new mid-tier Globe Card, offering a 90,000-mile initial bonus. While the upfront miles are enticing, a deeper analysis reveals significant strategic missteps and surprisingly limited ongoing benefits—here’s exactly who should (and shouldn’t) consider it.
A Delta business-class passenger sparked outrage on a long-haul flight after refusing to close his window shade while everyone else tried to sleep. What began as one traveler’s choice for daylight turned the premium cabin into a bright, restless sea of frustration for everyone else.
A Delta flight attendant in uniform confronted Southwest gate agents in Atlanta, demanding they “clean it up” after witnessing what he saw as an unprofessional boarding gate. The tense exchange—caught on video—shows the Delta crew member calling out Southwest as passengers looked on.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
