How Denver Airport Became America’s Worst: TSA Chaos, Train Breakdowns, And Endless Gridlock

Jan 11 2025

Is there any worse airport in the United States than Denver International Airport? I don’t think anything else even comes close. To start, Denver airport has the worst TSA setup in the country. In fact, this has been a mess for more than a decade. It just never gets better. And they clearly don’t even think through trying to make it better.

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From Fresh-Baked Cookies To Cheap Pretzels: How American Airlines’ Cost-Cutting Backfired, Killing Its Premium Edge

Jan 10 2025

The biggest problem with American Airlines management is that they focus on costs instead of revenue. They think on-time performance is all they need to accomplish in order to succeed, and that might be true with commodity products but we’re less and less in a commodity product airline world. Products are differentiated, customers now choose on more than schedule, price and reliability, and American Airlines as a high cost airline needs to earn a revenue premium in order to be profitable.

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