Southwest Airlines is blowing up their brand. They’re eliminating ‘bags fly free’. They’re introducing basic economy fares. They’ve devalued Rapid Rewards. American Airlines already stepped in to recruit Southwest’s best customers. Now Delta is doing the same.
Boeing is facing a critical moment as it confronts federal criminal charges that it conspired to defraud the Federal Aviation Administration, stemming from the two fatal 737 MAX crashes in 2018 and 2019, which killed 346 people.
The historic 14,400-square-foot, three-story, colonial-style home costs $800,000 a year to operate with a full-time staff of four – house manager, private chef, and two housekeepers – and the governor’s public schedule shows he’s used it just 13 nights in the first two months of 2025. The property, which has 10 bathrooms, eight fireplaces, a ballroom, was built in 1912 for $40,000 using federal dollars.
A Michigan couple was arrested at Cancun International Airport on March 4. When they arrived in Mexico for spring break, customs flagged their passports due to outstanding criminal fraud charges. They were immediately detained and incarcerated without bond in a maximum-security prison.
That’s because they had a payment dispute with a timeshare – and American Express sided with them.
American Airlines passenger Jennifer Hughes doesn’t understand why she isn’t allow to standby for a flight with plenty of open seats available. Surely the gate agent could have provided a better explanation than “they didn’t ‘have time to help’.” In truth, they aren’t allowed to help. That’s the way American Airlines decided they like it.
Bilt’s April 1 Rent Day feature is a points transfer bonus up to 100% to British Airways, Iberia and Aer Lingus. Since Iberia business class between the U.S. and Europe starts at 34,000 Avios one-way, that means business class across the Pond from 17,000 Bilt points.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Delta has come out with a new set of trading cards that you can get free from a pilot.
Everything was wrapped up by March 24, ending four stressful weeks at the mercy of two mega-corporations and an inability to sort through errors.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
