Now at Hyatt housekeeping is supposed to be available at least on request at all of their brands, though full service hotels provide it by default. I’ve been to a franchise Hyatt Place that won’t provide this even when asked to do so.
Another one like this is the Hyatt Place at Charles de Gaulle airport in Paris. Here’s what they tell guests: housekeeping is not an option but you can choose points, a drink at the bar, or to volunteer as a gardener for the hotel.
Hawaiian Airlines has submitted a filing with the Securities and Exchange Commission that outlines what will happen to HawaiianMiles miles and elite status under the deal to be acquired by Alaska Airlines
Many European readers will love, love, love this – and also those in the Mideast. Royal Jordanian is offering a status match and it means benefits including lounge access when you fly American Airlines, British Airways, Iberia, Qatar and more.
Bottom-line on this deal, think $149 for 12 months of lounge access and airport priority when you travel with any oneworld airline.
A man searches his hotel room and finds a hidden room – inside a hidden room – and it leads to a tunnel. This is the plot to everything M. Night Shyamalan produced after 2004.
United’s flight attendants union – the same union that downplayed boarding pay at Spirit – wants to one-up Delta, American, and SkyWest.
They want boarding pay like Delta, and like what’s been offered at American (50% pay), but they also want “Ground Time Pay” (50% pay).
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A United Airlines passenger complains about “the worst flying experience” ever after they were told they would have to gate check a bag that didn’t fit in the sizer, even though they’ve successfully flown with it in the past. Their bag almost fit but was a little too large because of the wheels.
The passenger refused to check the bag and a supervisor allowed them to bring it on board anyway. Seems like a great flight to me, but one that flags a common misunderstanding about air travel. You might not be so lucky!
U.S. Customs and Border Protection is engaged in a “pre-Christmas crackdown” on passengers carrying cash out of the country with an apparent focus on Washington Dulles airport.
On Thursday they seized $68,000 from a family flying United Airlines 612 to Lagos, Nigeria after searching their bags. They were carrying $68,216, and authorities left them with $216 and allowed them to continue their travels.
A passenger on board an American Airlines Airbus A321neo took off his shirt, took off his shoes, and snuggled into his aisle seat for flight. Wearing only shorts for his sleep, he nestled into the head rest and reached out across the aisle, bracing himself against the passenger’s seat on the other side of his row before closing his eyes for some much-needed rest.
A woman on board Delta flight 2178 from Newark to Atlanta confronted a flight attendant who refused to help an older Black woman who was struggling to put her carry on bag in an overhead bin. The crewmember refused to help, saying it isn’t her job.
To the passenger, that’s precisely her job. The flight attendant responded by saying the passenger was harassing her, and had the captain remove her from the aircraft. She was embarrassed and inconvenienced for stepping into what she saw as both poor service and discrimination.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
