A Colorado hotel once affiliated with Holiday Inn is rejoining IHG even though its owner previously pled guilty to trespass and disorderly conduct after police said he entered a female guest’s room at 3 a.m. The case—and the brand’s decision to take the property back—raises uncomfortable questions about how far hotel chains will go to protect their reputations when an owner’s conduct crosses the line.
She says she bought her Spirit Airlines ticket directly on the airline’s website — but at the airport, agents told her it “didn’t count” unless she paid another $306. Post-purchase price hikes like that aren’t just outrageous — they’re generally illegal under federal law.
Citi just upped the ante with a new Strata Elite Card offer: 100,000 bonus points after $6,000 spend in 3 months. That alone is impressive, but the math gets better — with $1,200 in first-year credits, including hotel, Splurge, and Blacklane benefits you can double-dip, it’s one of the richest launches in the premium-card space. And because the Strata Elite transfers to American AAdvantage, you’ll actually earn more American miles for everyday spend than with American’s own cards.
A Frontier Airlines passenger refused to step aside while deplaning in Baltimore, blocking the aisle – the standoff froze the cabin until a calm flight attendant persuaded her to move.
Alaska Airlines’ vice president of loyalty, alliances, and sales pulled no punches in a Reddit AMA — touting a 60% upgrade rate for top elites and taking a subtle shot at Delta over the LATAM partnership. He also revealed plans for multi-factor logins, fixes for phantom awards, and even recognition for frequent-flying pets.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
American Airlines has opened a new “Provisions by Admirals Club” at Charlotte, and it’s less champagne lounge than gas station minimart. No outlets, no bathrooms, and yet—somehow—it works.
With the right timing, one Southwest business card bonus can lock in nearly two full years of free companion flights. October is the month to act — and this may be the easiest path in years to the coveted Companion Pass.
A passenger on United flight 788 from Indianapolis to Houston tried to open an aircraft door while taxiing after landing on around 6:30 p.m. on Sunday. The attempt failed – but it triggered the emergency slides.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
