American Agent Fixed a 204,000-Mile Award Mistake In 3 minutes — Why “Hang Up, Call Back” Cuts Through Airline Failures

american plane
Feb 08 2026

An American Airlines agent fixed a 204,000-mile AAdvantage award pricing mistake for a reader in just 3 minutes—a problem Twitter support said couldn’t be solved. The solution? Simply hanging up, calling back, and getting a different agent, a powerful tactic that reliably cuts through airline red tape and bureaucratic dead-ends.

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Rove Launches “Built Better” Promo On Bilt Card’s Big Day—What’s Their Endgame?

Feb 07 2026

On the same day as Bilt’s highly anticipated credit card transition away from Wells Fargo, Rove unveiled its own “Built Better” promotion—offering extra miles, double referral bonuses, and gift card rewards. But with no obvious connection to Bilt’s cards or branding, the timing seems curious. Is Rove merely riding Bilt’s coattails for attention, or is there a deeper strategy behind their surprisingly timed promotion?

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