Search Results for "united baggage".
This is a war of all against all, and you have to take care of yourself, the best way to do that is to race the boarding gate and get on as soon as your boarding group is called.
Some of the most successful airports in the country are also frequently considered to be among the least well run or most corrupt. I’d put the New York area airports (Port Authority of New York New Jersey), Washington Dulles and National Airports (Washington Metropolitan Airports Authority), Atlanta and Detroit in this camp.
So does it matter if an airport is well run?
Sometimes damaged bags work out in a customer’s favor. If you’re mid-trip the airline may have a replacement bag to offer you at the baggage office, to at least keep you going. They may also be willing to replace the bag, instead of paying out compensation. And maybe they’ll just keep sending you new luggage?
With JSX you don’t go through TSA, you can bring all the liquids you wish. And you only need to show up at the airport 20 minutes before your flight. That’s because they fly in and out of private terminals, but they sell scheduled flights that are affordable.
I was able to spend time with JSX’s executive team, learn about their strategy and challenges, and find out about their growth plans.
Delta is back on top. Perennial strong competitor Alaska is right behind though they had numerous operational problems. Southwest comes in third – even though they completely failed over the holidays (recency bias!) and their on-time performance frequently lags with shorter turn times for aircraft. JetBlue is consistently an operational mess, here worse than Spirit and Frontier.
While I expect Delta to tout its win, note the subheading is “No one airline had a particularly good year.”
Elite frequent flyers in each airline’s program have benefits like extra legroom seats, not just the usual priority check-in, baggage and boarding benefits. And for nearly two years upper tier elites have been able to upgrade when traveling on the other airline.
Now, quietly – neither airline has sent out an announcement – the upgrade benefit has been extended to more frequent flyers.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Southwest Airlines has faced an operational disaster of unprecedented proportions, cancelling over 60% of its flights every day and continuing to do so. They are likely displacing a quarter million passengers per day and doing so for about a week.
The Southwest Airlines CEO has broken his silence. There’s now a page on their website committing to reimburse passenger expenses. And there are hints at what really went wrong.
American Airlines was showing that basic economy fares didn’t include a carry on bag to some customers checking in, though they hadn’t updated their website or made any announcement to this effect.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
