DEA agents in disguise are hanging out in airport terminals and going from gate to gate searching passengers as they prepare to board their flights.
In the Atlanta airport they’ve been found telling passengers it’s a ‘secondary screening’ to make them believe they’re required to submit, even though as a legal matter doing so is voluntary. Passengers don’t know they can just say no. But saying no may mean being detained. And when agents find cash, they keep it.
I almost felt guilty! I skipped both the general and PreCheck queues, and no doubt many of the people in those lines would have been eligible for the Priority line. They just hadn’t noticed it.
TSA also wasn’t checking eligibility to use that line and there was no one at the entry to the line checking for it either (TSA screeners don’t care how you get to the front of the line, they do not manage the lines). Anyone could have skipped to the front without even appearing to do so.
For several years American Airlines has said that if they could get their operation running well, everything else would fall into place. But they’ve been running well in 2023 and they aren’t making money. There’s something wrong with the American Airlines business plan.
Europe’s parliament wants to ban airlines from charging for carry on bags. This would benefit large national airlines at the expense of discounters and drive up price, just like the push in France to outright ban the low prices that carriers like Ryanair and easyJet charge.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Aer Lingus is an oddball airline. Geographically Ireland is well-placed for connections between the U.S. and Europe, in addition to serving a major tourist destination. They’re owned by the same company as British Airways and Iberia. Yet they partner with United Airlines. And that partnership creates arbitrage opportunities, for as long as it lasts.
American Airlines is asking employees to lobby against legislation from Senators Dick Durbin and Roger Marshall that would limit credit card interchange.
Interestingly, American presents the (true) argument to employees that they pushed back on me over for so long – that they lose money flying planes (cost per seat mile is greater than passenger revenue per seat mile, and even passenger revenue plus cargo, in many quarters) and only turn a profit by selling miles to banks.
Delta Air Lines overbooked a flight, so as is common they offered passengers gift cards to give up their seat and take a later flight. One passenger who had already boarded the flight in Atlanta accepted their offer of $700 but when he got off the aircraft the airline would not pay.
Southwest Airlines lets passengers pick their own seats once they’re on board the aircraft. The earlier you board, the better choice of seats you have.
And Southwest allows passengers with disabilities to preboard. This is largely on the honor system, and as we know most people lack honor.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
