Amtrak tickets cost more at the last minute

For several years Amtrak has been using revenue management techniques in the midwest. Now they’ve introduced the concept to the Northeast Corridor. Early last month, Amtrak began charging its Northeast Corridor passengers 15 percent to 25 percent more for tickets purchased close to departure than for the same tickets bought weeks in advance. The new structure is based on the level of sales prior to departure. The more popular the route, such as the Northeast Corridor Metroliner or Acela on a Friday afternoon, the higher the last-minute rate. “If a train is almost sold out, you may pay a higher fare if you book at the last minute,” said Amtrak spokeswoman Tracy Connell. My first reaction was that this is long overdue from a business prudence standpoint, but anathema to travelers. My second reaction was…

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SoHo Grand Hotel Report

HotelChatter offers some suggestions for Manhattan’s Soho Grand Hotel to help make it worth the $400 per night price tag. Key items are to update the rooms (flat screen tvs would help) and to get the free wireless working better. Note that language in the link isn’t 100% family friendly..

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Swan Song?

delta-airline-plane
Oct 28 2005

Delta is considering dissolving its “low cost carrier-within-a-carrier” called Song. The wisdom of these operations has always been questionable at best. Delta used to offer a similar product to and around Florida. They resurrected the idea with Song, and expanded it to cross-country flights. USAirways used to have Metrojet. United had “Shuttle by United” on the West Coast. There’s still the occasional 737 in Shuttle by United colors (with less legroom and no ability to serve hot food) disappointing frequent travelers when they’re surprised at the gate. There’s the familiar joke about United’s current attempt, Ted, that it represents “the end of UniTED.” Continental had Continental Lite. It’s very hard to market two distinct products under the same brand. It’s hard to offer operational independence. And with different pay scales and work rules (the real…

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Wall Street Journal: Mouthpiece for Labor?

As part of Northwest’s bankruptcy, they’re trying to reduce labor costs. This creates strained relations with their unions. So far, so good. But to borrow Brad DeLong’s phrase, “why oh why can’t we have a better press corp?” This Susan Carey piece (originally in the Wall Street Journal offers a rather odd definition of outsourcing: Those intra-Asia flights are mostly staffed by nearly 700 Asian attendants from bases in Japan, China, South Korea, the Philippines and other countries. They operate under different pay and work rules but have language skills for Asian destinations as well as English. The current union contract allows this limited but longstanding outsourcing. (Emphasis mine.) According to Susan Carey (and the PR voice of the Northwest flight attendants union), staffing planes flying within Asia with flight attendants from Asia is outsourcing?…

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Finally a new Amtrak 20% off link

Amtrak is offering 20% off on service to Philadelphia. In reality, the discount applies to all Northeast Corridor trains, though Metroliner and Acela Express are as usual excluded. Discount code V735 is valid on tickets purchased through April 22, 2006 for travel through April 25, 2006. Blackout dates are: November 22-29, 2005; Dec 16-Jan 2, 2006; Jan 13-16, 2006; Feb 17-20, 2006; April 13-17, 2006. On itineraries where V735 is not available, try H542. It’s a 15% discount that seems to work on most trips, including Metroliner and Acela Express. It’s only valid through December 15.

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Sheraton Bellevue.. not luxury, but as value for money it does the trick

I spent a single night last week in Seattle, before heading out of SeaTac on a 6am flight. Normally that would call for a night at an airport hotel, which in Seattle often means a $35 three-star bid on Priceline. That wasn’t going to work for me on this trip, and since I had my little dog with me I went looking for a Starwood hotel — domestically they’re incredibly pet friendly. The Seattle Sheraton and Westin properties were sold out. Bummer, I’d have booked the Sheraton on a cash & points rate if it was available ($45 + 2800 points). The W wanted about $300 a night, and unlike the Sheraton and Westin they charge a $100 pet fee and an additional $25 a night on top of that. I love the W Seattle,…

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Dinner at the Mandarin Oriental

Dinner at the Mandarin Oriental
Oct 23 2005

I’ve been meaning to go to CityZen, the restaurant at the Mandarin Oriental DC, for awhile. I finally gave it a try Friday evening. The food was excellent, though there were some missteps. Valet parking is complimentary. The restaurant validates. They asked for my ticket when I entered, and they returned it to me as I left. The valet walked us the ten feet from the car to the hotel with an umbrella since it was misting. Service was friendly, knowledgeable, and discrete throughout… with one blaring exception. Little things, like replacing my wife’s napking when she got up to use the restroom, make a big impression. The dining room was beautifully-designed but loud, making conversations difficult. The restaurant has an open kitchen, but it isn’t silent or perfectly orchestrated like you’d see at Maestro.…

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