A woman shared video this month after being “pulled into a room” and “interrogated” in Turkey because she didn’t look like her passport photo. She’d “undergone different facial treatments, such as Botox” which contributed to the difference, and wound up “interrogated by 6 members of passport control.”
One of the most common complaints I see about airlines in social media, paired with photos, is overhead bins with plenty of space after a passenger is forced to check their carry-on bag because, the gate agent had said, ‘the bins were full’.
This is frustrating for customers, who aren’t just inconvenienced (separated from their belongings, they have to wait at baggage claim – and risk getting lost). It’s also perplexing. Why was the gate agent lying to us? The reason is actually simple.
A woman who flew American’s flight 2555 from Orlando to Dallas – Fort Worth on Tuesday was in seat 15A. The middle seat beside her was empty, and she says the man 15C “violated her.” She reported the incident to flight attendants, filmed it, and nothing was done.
American Airlines has loaded a schedule that pulls down about half the routes from its Austin focus city, as first reported by Adrian Waltz based on data available in Cirium’s Diio Mi. Eliminated in the schedule load were 21 out of American’s 46 destinations from Austin.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
FedEx pilot crews have been told that – despite the national pilot shortage – they are overstaffed, because air cargo demand is down. Pilots are receiving minimum hours only, for the most part, and they expect that to remain “for the foreseeable future.” This is an industry-wide issue.
As a result, the shipping company is telling its pilots to go work for American Airlines through one of their regional airlines.
A Los Angeles ballot measure which would have required hotels to house the homeless was revealed to be a strategic ploy by the union representing hotel housekeepers to negotiate labor terms. Ultimately, a deal was struck to circumvent voters, imposing new regulations on hotel development rather than enforcing the homeless accommodation mandate.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A Delta Air Lines first class passenger shares just how badly behavior two other people were in the cabin, playing ‘coffee, tea, or me’ with the flight attendant, drinking too much, and complaining about their wives.
According to the woman in the cabin with them, these two men each drank five beers and three glasses of wine.
A traveler recounts the harrowing experience of a seemingly unending series of delays on American Airlines, culminating in an unexpected 36-hour journey. The post delves into strategic tips for passengers to mitigate the impact of such delays, including insights on frequent flyer programs, passenger rights, and proactive flight management.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
