Scam: Hyatt Hotel Denying Benefits Of Resort Fee When Staying On Points

Aug 26 2024

Resort fees usually include collections of useless items, or small discounts or credits that the hotel benefits from when you spend more than the allotted amount. In the case of a $15 food and beverage credit, much of the time the hotel comes out ahead if you use it. Denying it to the guest is a mistake. But it’s also a scam layered on top of the resort/destination fee scam itself, because the hotel is getting compensated for it – and has to provide the same benefits to redemption guests as cash ones.

Continue Reading »

Hyatt Surprises With Iconic Austin Motel And Coffee Chain Buyout—Points For Lattes Next?

Aug 25 2024

It’s a 41-room 1930s-era motor lodge with neon sign that attracts locals to its pool with day passes. And, since Austin really isn’t centered around a downtown, it’s actually quite a good location for tourists. The property maintains the ‘Keep Austin Weird’ vibe of the early-2010s (from long before the Californians arrived during the pandemic).

Continue Reading »