Between Alaska or JetBlue or even Delta, and Southwest, I had more confidence buying from Southwest. They’ve given up that advantage. But expiring flight credits is better for the balance sheet, since it writes off a liability, even though expiring flight credits is worse for incentivizing repeat business.
Southwest Airlines has announced the end of Bags Fly Free, the primary benefit separating it from competitors – and idea they have consistently rejected.
Together with cutting points-earning by two-thirds on the fares most customers buy, Southwest now says they will offer basic economy fares – something they said they would never do.
Delta Air Lines filed an 8-K this afternoon with updated financial guidance, in advance of presenting at J.P. Morgan 2025 Industrials Conference. And the news is not good. They’ve cut first quarter revenue growth in half – and earnings per share down 50% – 70%.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
American is promoting new food and beverage choices in their clubs, new first class domestic breakfasts, and pre-order burger and fries up front.
AOC and Anna Paulina Luna have teamed up to take credit away from poor people. They’ve introduced legislation that would cap credit card interest rates at 10%, below the level they’ve ever been. That might allow card financing to remain in place for customers who are near-certain credit risk. It means extending credit to borrowers less able and certain to pay back would not be viable.
Southwest Airlines as the most on-time carrier in February according to data from aviation analytics company Cirium. Spirit was number two, and Delta was number three – in fact Delta barely edged out United.
Travelers are stealing everything from airport lounges that isn’t bolted down. That surprises me, because there’s nowhere with more cameras watching you than inside an airport. There’s nowhere with more law enforcement agencies (DEA, CBP, FBI, TSA, local police to name a few). And every passenger in the lounge has identified themselves when checking in.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A Marriott employee recently warned on social media that Bonvoy has been pushing hotels to report guests who try to share loyalty accounts. If your spouse is staying under your account to use your benefits, and let you earn the points, this could get you audited.
However, he adds not to be a jerk to the front desk – the reservation might not be honored, but they probably won’t waste their time reporting you.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
