This past Wednesday, boarding passes printed by American Airlines agents no longer show a customer’s full frequent flyer number on them.
This is still just for agent-printed boarding passes. Kiosks, mobile app, and American Airlines website boarding passes still show full frequent flyer numbers, although the plan is that these “will also eventually conceal the frequent flyer number by end of 2023.”
American Airlines has just pulled the trigger on one more element of unwinding the partnership. The airline no longer has access to seat maps for JetBlue flights. They can’t assign seats for customers who booked through them, and have to tell customers to contact JetBlue for seat assignments.
A passenger whose father passed away is railing against United Airlines. His parents were supposed to travel on the airline to London. Without her husband to fly with, his mom still wants to take the trip with her daughter. They have two tickets, and want to use two tickets, but the airline wants an additional $1,000. Is that fair?
Guests took it upon themselves to remove two snakes from the pool. But there was still one in the hot tub. On the way back from the pool area, these guests were confronted by another snake, and watched it enter a guest room. She heard a TV on in the room, so knew someone was inside. She knocked on the door to let the guest know. The man inside tried to catch it with a plunger from the bathroom.
A woman who declined to stay on property reported they refused full refunds, with the hotel requiring 50% forfeiture of the room rate. A manager claimed, that despite photos, guests were “overreacting.”
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A Ryanair passenger seated in row one could not find their seat. So they walked all the way down the aisle of the aircraft. More than two-thirds of the way to row 32 in the back, the passenger asks a flight attendant where their seat is. The crewmember walked that passenger all the way back to the front of the aircraft.
An empty seat is the best thing you can do to have a better flight. On most airlines it is luck. On Southwest it is strategy.
Southwest doesn’t pre-assign seats, but if you board early and get the one you want and the flight isn’t sold out, you can improve your odds that the seat next to you stays vacant – by making it unappealing for someone to choose to sit down next to you. Always ask if the flight is full when you board!
A resort in Malaysia has filed a police report, and is threatening to sue, after influencers gave the property a bad review online.
They were surprised at the price to receive “unhygienic rooms” without additional towels available, “musty” beds “full of bed bugs as four people from her trip had rashes on their bodies” and without “a clean water source as they had to wash their faces and body with salty seawater.”
At least 16 students were deported from the Atlanta airport in one day after arriving from Delhi on a Delta flight. They all had valid F1 visas to study at St. Louis University.
A Delta Air Lines flight attendant traveling on American took a photo of a passenger laying down across a row of coach seats, with one of their feet in the air – and leg propped up by a tray table. The man didn’t just put his feet on the tray table – he was “wiggling them all flight.”
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
