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Expedia Hotel Site Wants Tips—But You Booked The Room Yourself

by Gary Leff on September 6, 2025

Sep 06 2025

Trivago, the Expedia-controlled hotel metasearch site, has a new side hustle: panhandling for tips.

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10 Comments

Mountains Of Debt, Shrinking Hubs, Unhappy Employees: 10 Years That Broke American Airlines—The Blueprint For A Comeback

by Gary Leff on September 6, 2025

Sep 06 2025

American Airlines spent a decade chasing the wrong strategy—piling on debt, neglecting key markets, alienating employees. Here’s the roadmap for recovery.

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65 Comments

Frontier Airlines Tells Passengers: Forget Jet Bridges—Board Outside in the Snow

by Gary Leff on September 6, 2025

Sep 06 2025

Frontier Airlines raised eyebrows three years ago when they said they didn’t want to use jet bridges anymore at their home base in Denver. Now they say they want to move “as close to 100% ground loading as possible” across all of their airports over the next few years, calling jet bridges “the kiss of death” for fast turns.

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27 Comments

Data Reveals How Often Airlines Kill Your Miles: Delta Every Year, American Every Five [Roundup]

by Gary Leff on September 6, 2025

Sep 06 2025

A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.

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8 Comments

The LAX Sign Is Coming Down Right Now—And Won’t Be Back Until Almost 2030

by Gary Leff on September 5, 2025

Sep 05 2025

Thursday night, crews began dismantling the 32-foot-tall “LAX” letters we all know and love. They started with the “X”, then will move to the “A”, and finally “L” over the course of a week.

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11 Comments

‘Jets Don’t Use Fuel’: The Craziest Aviation Conspiracy You’ll Ever See [Roundup]

by Gary Leff on September 5, 2025

Sep 05 2025

A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.

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4 Comments

“You Can’t Be That Inept”: Passenger Hijacks Chicago O’Hare PA, Forces American Airlines Agents To Finally Face Passengers

by Gary Leff on September 5, 2025

Sep 05 2025

Kicking off Labor Day weekend didn’t go well for passengers booked on American Airlines 1831, the morning flight from Chicago O’Hare to West Palm Beach.

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40 Comments

$130 Billion Is Locked Inside America’s Airports While Cities Go Broke

by Gary Leff on September 5, 2025

Sep 05 2025

The best and most comprehensive study of airports worldwide demonstrates that privatization per se doesn’t guarantee improvement – but private equity seems uniquely effective.

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37 Comments

Emirates Bans Kids From First Class Using Their Miles—But Credit Card Rewards Still Work

by Gary Leff on September 5, 2025

Sep 05 2025

What do you think of this move by Emirates to ban children 8 and under from the first class cabin – unless their ticket is paid for with cash, in which case Emirates says it’s fine?

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7 Comments

Biden Promised You Airlines Would Pay For Delays—Trump’s DOT Just Shut It Down

by Gary Leff on September 4, 2025

Sep 04 2025

The Biden administration planned to require airlines to pay passengers for flight delays – a U.S. equivalent to Europe’s “EU261” as a shorthand. The Trump administration just killed that effort.

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35 Comments

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About Gary Leff

Gary LeffGary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.

Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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