New Video: Delta Passenger Pops Emergency Slide, Runs Onto Tarmac At LAX

Mar 27 2023

A passenger on board Delta Air Lines flight 1714 from Los Angeles to Seattle popped the emergency exit slide and headed down onto the tarmac on Saturday morning, Steven Slater-style. The man was detained by airline staff, and then arrested when law enforcement arrived.

A Delta source shared video of the passenger actually popping the slide and running, and I haven’t seen this anywhere else.

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United’s Flight Attendants Union Wants Crew To Admit When They Provide Poor Service

Mar 27 2023

Even before the pandemic United cut flight attendant staffing in business class. They replaced proper plating of meals in the galley by a flight attendant with less attractive pre-plated meals.

The union wants staffing levels restored, and to pressure the airline as part of slow-moving contract negotiations they’re asking flight attendants to report their own poor service.

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American Airlines Reveals Strategy For International Routes From Charlotte, Philadelphia, And LAX

Mar 27 2023

American sees itself as having “the best hubs in the business for domestic and international short haul network” in Charlotte, DFW, and Phoenix. They’re working to build New York JFK working with Alaska to build Seattle on the West Coast, according to executives in a recording of comments to employees last week that’s been shared with View From The Wing. However their approach to long haul is different.

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The Single Biggest Problem For Any Credit Card Issuer, And How To Solve It

credit cards
Mar 27 2023

Banks are spending billions of dollars to gain access to customers, and to convince those customers to run their spend through the bank’s products. However this strategy is difficult.

It can be a more fruitful strategy to fish for customers in new ponds. And we’ve seen a lot of that. Chase used to see small portfolios and feel they wouldn’t move the needle enough. Now they’re doing DoorDash, Instacart, and Air Canada Aeroplan’s U.S. co-brand.

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The End Of The Rule Of Law, In Financial Markets And The Airline Industry

Mar 26 2023

The Department of Transportation entered into an agreement to approve the “Northeast Alliance” between American Airlines and JetBlue, indeed wrung concessions out of the two airlines before doing so (giving up takeoff and landing slots in New York, and a commitment to expand supply of seats in the market with larger aircraft under penalty of losing even more slots to other airlines).

Then, after the alliance moved forward, the Department of Justice Continue Reading »