A couple tried to pick the lock of the hotel room door at Holiday Inn near the San Jose airport. The guest inside called the front desk, who confronted the couple.
They claimed to have been “looking for a friend” and that they’d “knocked on the wrong door.” Knocked, it seems, with a tool to break into the room? The guest videoed the attempt.
This is the most sophisticated justification of traveling in a premium cabin while leaving spouse and family in back argument that I’ve seen. She certainly turns the usual narrative on its head, where the husband or boyfriend is the jerk taking the upgrade or paying a premium for his own comfort.
Delta Air Lines flight from New York JFK to Los Angeles made an emergency landing in Salt Lake City on Saturday. And then, once on the ground, the plane’s emergency slide deployed — inside the aircraft. Passengers heard an explosion, and screams from a flight attendant.
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A mother let her child draw all over the seat of a Delta Air Lines flight in order to keep them entertained. They were erasable, and wipes took care of the Crayola drawings. She says that a flight attendant was relieved the drawings came off the side of the aircraft, and off of the back of the tray table in front of them – while Qatar Airways crew were far more chill when she does this.
Marlon Wayans – known for In Living Color, The Wayans Brothers, Scary Movie, White Chicks and more – was kicked off of United Airlines flight from Denver to Kansas City, and banned by the airline from making the trip.
The current version of the FAA reauthorization bill in the House, a product of compromise between Republicans and Democrats on the Transportation Committee, would reverse an Obama-era rule requiring airlines to display ‘all-in’ pricing when they advertise fares “as long as they include a link to the all-in price or disclose it some other way.”
The owners of the Ritz-Carlton Dove Mountain Resort went to the Arizona Court of Appeals to get a refund on state taxes they paid for Marriott award nights that members redeemed. They argued that since they’re paying for points when members earn them, points redeemed are really a reimbursement not new taxable revenue.
No business has more data on passenger upsales to business class across airlines than PlusGrade, and its CEO says that the product an airline offers really matters in monetizing the cabin.
A passenger on a delayed Delta Air Lines Minneapolis – Sacramento flight put down his carry on bag to throw something away at a nearby trash – and wound up accused of stealing his own bag when he returned. And it wasn’t until another passenger, a white woman, stepped in that police backed down.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
