With summer ending, kids going back to school, and corporate travel not yet fully returned Hyatt is out with a new offer. It’s not as generous systemwide as what we’ve seen in the past, but it’s something, and it includes a kicker to push awareness and program engagement with their new broad portfolio of all-inclusive properties.
American Airlines will be adding a row of seats to their Bombardier CRJ-900 regional jets operated by wholly-owned carrier PSA Airlines. These aircraft will go from a current 76 seats to 80 seats, but one of those seats will be blocked off in order to comply with the airline’s pilot contract.
An Airbus A321 from Madrid to Beirut operated by SkyTeam member Middle East Airlines was intercepted by Greek F-16 fighter jets after the pilot of August 10th’s flight 242, son of the airline’s Chairman and Director General, became non-responsive to air traffic control after signaling a distress code. Nothing was wrong, and the flight’s captain may have simply failed to communicate on the correct frequency.
Last month London Heathrow airport placed severe restrictions on the number of passengers who could fly out of the airport, in the face of staff shortages that had left to interminable waits, missed flights, and lost luggage.
Passenger limits were set to end September 11 but have been extended through October 29. Yet American Airlines is actually lifting is ban on nonrev passengers that had been implemented due to the caps saying conditions are improving.
Following the change to my account status, from Executive Platinum to ConciergeKey, I received a welcome email and then a phone call thanking me for my business. I was told to expect a welcome kit in about 3 weeks. In total it took 17 days.
On Friday I received an email that I had a Fedex package coming from “Specialty Print Communications” and that it would arrive by Tuesday. I googled them and saw they did work for American Airlines, so I knew this had to be my ConciergeKey package.
I’m amazed at this LinkedIn post that is making the rounds on social media for its combination of humblebrag and pop wisdom, that still manages to come off as disingenuous and lacking self-awareness at the same time. Truly this discussion of traveling in business class on vacation, while leaving the kids in coach, is an impressive viral morsel.
The Association of Flight Attendants – Communications Workers of America (AFA-CWA) is trying to organize flight attendants at Delta. They are promising more money, less work and a pony. It costs them nothing to make promises, which are almost certainly not true. In reality, Delta’s cabin crew will pay for union representation, they won’t make as much money as they will under Delta’s unique model in the industry, and their work lives will be worse.
Every Delta flight attendant should ask, are cabin crew represented by AFA-CWA actually happier and better off at the myriad of airlines where the union represents them now – like United Airlines, Spirit, Frontier, and Mesa?
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
When the Marriotts and Hiltons of the world actually owned the hotels that they marketed, there was better alignment of incentives for maintaining and extending their brands (and they found it much easier to deliver promises to guests on-property). An ‘asset light’ model where the chain simply rents out the brand can work – but needs a laser-like focus on defending and growing the value of the brand, not merely living off of and depreciating it.
Shockingly someone is selling ConciergeKey status on eBay! They’re asking $2000 and say that there are 10 available.
This is actually for a ConciergeKey challenge offering 3 months of status, and keeping the status through the end of the current member year (March 31, 2023) for $15,000 spend with the airline in those 3 months.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
