Delta gained control of a full gate at Dallas Love Field under a legal settlement last summer, and will begin fully utilizing it in June.
Meanwhile Delta is finally going to grow in Austin. I broke the news they planned a focus city in my home town nearly five years ago. Growth here, delayed by the pandemic, is finally beginning.
People don’t dress up to fly the way they used to. And at airports in South Florida sometimes they barely dress up at all.
Fifteen passengers brawled on board Gol Airlines flight 1659 from Salvador to São Paulo in Brazil prior to departure.
Reportedly they were two families. A mother asked for her special needs child to sit in the window seat, but the woman who was already there refused to move. One of the children heard something offensive from the family that refused to move, according to a contemporaneous account on Twitter. And things descended into chaos.
Delta Air Lines, in its internal communications, is highlighting not just how much they’re paying out to employees in profit sharing – they’re highlighting how much better Delta employees have it than those who work for their largest competitors.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A Southwest Airlines flight attendant was arrested on January 28 after allegedly attacking guests – shirtless – wit a toilet plunger in a crew layover hotel in Des Moines, Iowa while pulling the fire alarm and partially flooding the property.
There were reports this week that Virgin Clubhouses were cutting Plaza Premium lounge access, it was natural to expect this would affect both American Express and Capital One customers. However Capital One confirms their cardmembers will still have access.
Foreign visits to the U.S. are down substantially compared to pre-pandemic times. That’s bad for airlines. It’s bad for hotels. But it’s bad for the entire U.S. economy, too. And it’s an own-goal, with the U.S. government slow-walking people who want to visit here from around the world.
What TakeOff15 says is you only get the best value out of your miles if you’re a co-brand cardmember. They’re giving even less value to the median member of the SkyMiles program, who doesn’t have the card. And they don’t seem to be concerned that this will erode brand loyalty.
The food and beverage credit is a ‘choice benefit’ and members have been choosing these since the program launched and guests started reaching the required number of nights.
But they haven’t yet been able to spend them. These are $20 credits which can be applied to a stay folio for spending at hotel restaurants, in-room dining, minibar food and beverage items (and can be used to cover tax and tip where applicable). Fortunately they’re now going live in the first wave of a release.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
