Even before the pandemic United cut flight attendant staffing in business class. They replaced proper plating of meals in the galley by a flight attendant with less attractive pre-plated meals.
The union wants staffing levels restored, and to pressure the airline as part of slow-moving contract negotiations they’re asking flight attendants to report their own poor service.
9,000 people signed a petition asking Delta Air Lines to reconsider. Delta did not respond to the petition.
Now the AFA-CWA union, which is trying to organize Delta flight attendants, is using that to drum up anger at the airline that might help their cause.
American sees itself as having “the best hubs in the business for domestic and international short haul network” in Charlotte, DFW, and Phoenix. They’re working to build New York JFK working with Alaska to build Seattle on the West Coast, according to executives in a recording of comments to employees last week that’s been shared with View From The Wing. However their approach to long haul is different.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Banks are spending billions of dollars to gain access to customers, and to convince those customers to run their spend through the bank’s products. However this strategy is difficult.
It can be a more fruitful strategy to fish for customers in new ponds. And we’ve seen a lot of that. Chase used to see small portfolios and feel they wouldn’t move the needle enough. Now they’re doing DoorDash, Instacart, and Air Canada Aeroplan’s U.S. co-brand.
The hotel doesn’t seem to really follow standard Hilton rules for award availability. Instead they seem to dump a lot of inventory all at once all of a sudden. That just happened, and now there’s availability starting in November 2023, getting really good in December 2023, and wide open for January – March 2024.
The Department of Transportation entered into an agreement to approve the “Northeast Alliance” between American Airlines and JetBlue, indeed wrung concessions out of the two airlines before doing so (giving up takeoff and landing slots in New York, and a commitment to expand supply of seats in the market with larger aircraft under penalty of losing even more slots to other airlines).
Then, after the alliance moved forward, the Department of Justice Continue Reading »
Given what we know about American’s tendency to operate shorter flights, and to try to fly where others aren’t operating, I’d expect that American’s entry into Africa would be a close-in destination along the lines of Casablanca – which also offers connectivity beyond Morocco and which clocks in at under 4,000 miles. That will allow them to fly the Airbus A321XLR rather than a more expensive widebody.
Two American Airlines passengers met for the first time when they found themselves seated beside each other. There must have been an instant attraction. They both decided to order wine during drink service. And, inhibitions relaxed, they decided to put their feelings on display for the rest of the cabin, “all over each other” in the words of the passenger seated beside them. The man started massaging the woman’s feet.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
