American Airlines Has A New Design Template For Its Admirals Clubs, And That’s Fantastic

Aug 04 2022

The current ‘new design’ of American Airlines Admirals Clubs feel very institutional, from the lighting to the furniture. The perfect example of this is the A concourse club in Dallas which I think of as having hospital lighting. The smaller club in Charlotte follows this same motif.

Great news – they’re walking away from that design in upcoming new builds and renovations with a much more attractive template!

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Department Of Transportation Proposes New Rules For When Airlines Must Provide Refunds To Passengers

Aug 03 2022

The Department of Transportation has published a Notice of Proposed Rulemaking that would codify circumstances in which a passenger is entitled to a refund for their ticket, and rules for a future pandemic making passengers entitled to a voucher if it’s inadvisable for them to travel for public health reasons. DOT even wants to pre-write customer refunds into future pandemic bailouts of the airlines.

Mostly the rule would formalize current practice, after several airlines broke with convention during the pandemic and held their customers’ money hostage. There is much to like here, as a result of bad actors among the airlines and how tilted the law is in favor of air carriers. But there’s also some overreach as well.

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Delta Flight Attendants May Unionize Even Though Unionized Crew Are Deeply Unhappy Elsewhere

Aug 03 2022

Airlines are one of the most heavily unionized industries in the country. That works out well for customers and investors at Southwest, but less well at other airlines. Delta, the other historically strong performer, is mostly non-union. Their largest unionized work group is their pilots. Delta’s dispatchers are also unionized.

The biggest flight attendants union is working hard to change that – even as they publish data that 97% of flight attendants they represent at United are deeply unhappy.

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Loyalty Lobby Blogger Kicked Out Of Bali For False Story About Long Immigration Lines

shrine
Aug 03 2022

The Loyalty Lobby blog recently wrote a post, that apparently went viral, claiming that immigration lines in Bali were five hours long, that the airport had “Become A Total Hellhole” and warning people to stay away. He said people were crying and needed medical attention during their waits.

In fact it took the blogger who writes under the name Sebastian Powell 53 minutes to get through immigration. His story was apparently based on what one traveler told him about their experience.

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