A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Airline call center hold times often got long before the pandemic, one of the more popular features I’ve covered is ways around long hold times – like calling American Airlines foreign call centers, or ringing up Delta’s close-in travel hotline.
But you can always wait – whether it’s an hour, five hours or 40 hours – to reach an agent to help sort out a problem with your ticket, when your flight is cancelled or maybe your reservation just didn’t get ticketed properly. Always, at least, except at Frontier Airlines which has just eliminated telephone customer service.
A passenger’s pet is supposed to remain under their control and not come out of the carrier inflight. Some crews enforce that more aggressively than others. And on a recent Southwest flight, one French bulldog came out – and wandered around the aircraft.
This went on long enough, and the bulldog made it far enough around the aircraft, that flight attendants made an announcement asking whose dog it was? And nobody answered. Eventually, it turned out, that the dog wandered away while its owner was asleep inflight.
In 2015 Delta Air Lines made a $450 million investment in Shanghai-based China Eastern Airlines. That left fellow SkyTeam member Guangzhou-based China Southern Airlines out in the cold. Two years later, American Airlines followed with a $200 million investment (for a 2.76% stake) in Chinese state-controlled China Southern.
China Southern left SkyTeam. They introduced AAdvantage mileage-earning and redmeption and entered into a joint venture with British Airways. BA’s largest shareholder, Qatar Airways, took a 5% stake in China Southern as well.
For years the Air Line Pilots Association (ALPA), the major pilots union, has lobbied for federal rules that make it difficult to become a pilot. Fewer pilots keeps wages high, and gives unions leverage during contract negotiations – they can’t just be replaced if they strike (or if an airline were to lock them out). But with a shortage of pilots, some of those rules have come under scrutiny.
Brazil is bringing back its air travel mask mandate. They say a surge in Covid-19 cases makes this urgent, but the rule isn’t going into effect right away. It starts Friday, November 25. Paper masks will be permitted as long as they are two-ply in airports and inflight, and there will be no limits placed on inflight service.
They won’t be limiting indoor gather at bars to watch the World Cup.
Air India Flight 101 from Mumbai to London Heathrow flew into France’s Mont Blanc on January 24, 1966. The prevailing theory of the crash is that one of the plane’s receivers malfunctioned and a pilot misunderstood air traffic control instructions. The Boeing 707 went down in the same spot as Air India Flight 245 sixteen years earlier.
Delta is advertising a ‘deal’ between the U.S. and Japan for 121,000 miles roundtrip in coach. And Delta says you can find this special price if you book March 28 – April 5, 2023.
The ‘regular price’ of roundtrip domestic coach awards used to be 25,000 miles. Delta now considers it a ‘discount’ to pay 26,000 points roundtrip for Minneapolis – Los Angeles, a price they say is available January 25 – 31, 2013. When Delta literally promotes how low value their miles are, you should believe them.
Regular readers know that I believe bare feet and planes don’t mix. However if you want to stay comfortable on long flights you shoyld definitely take off your shoes. But there are caveats.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
