Park Hyatt Aviara Has Figured Out A Loophole In World Of Hyatt To Keep Out Award Stays

by Gary Leff

hotel exit
May 31 2022

I reached out to Hyatt when I couldn’t find a single standard room for the entirety of the next 13 months. Some properties ‘game the program’ with minimum stay requirements for a paid or award standard room so it was possible I wasn’t seeing space that was actually available. I wanted to know whether it was possible to get an free night award at this property, and if so how would one go about doing so?

Hyatt offered that the hotel is “in compliance with offering free night awards when standard rate rooms are available.” But here’s the trick they’re pulling simply not offering standard rooms for sale most of the time.

Continue Reading »

Book Now: Wide Open Qatar Airways QSuites Award Space In 2023

by Gary Leff

first class beds
May 30 2022

Qatar has one of the best business class product in the world in its ‘QSuites’. These are revolutionary suites with doors and movable partitions that allow two and even four passengers to travel together in their own space.

Right now there’s fantastic award availability booking for 2023. You can use this for travel from the U.S. to Doha and beyond to the Mideast, India, the Maldives and elsewhere.

Continue Reading »

New HEAT Tool Will Help American Airlines Delay More, Cancel Fewer Flights

by Gary Leff

american plane
May 29 2022

American Airlines is bringing the HEAT to reduce the number of flights they cancel during major weather events. HEAT stands for Hub Efficiency Analytics Tool and they’ve been using it in Dallas Fort Worth (aka ‘Doesn’t Function Wet’) and Charlotte.

At an employee meeting this month Managing Director of the American Airlines Integrated Operations Center Steve Olson shared the details.

Continue Reading »

3 Things American Airlines Is Doing To Improve Its Operations In Dallas And Charlotte

by Gary Leff

airport
May 29 2022

In a talk to American Airlines employees mid-month, Chief Operating Officer David Seymour described the new tool that the airline is using to manage gate operations in Dallas, which they’ll be tweaking for Charlotte as well.

They’re already making progress reducing the amount of time planes spend taxiing to gates and reducing delays as planes get into and out of gates. They’re even reducing the frequency that planes land and find their gates occupied. All of this adds up to less time on planes for customers, and fewer times that customers are late – which means fewer misconnections.

Continue Reading »