Qatar has one of the best business class product in the world in its ‘QSuites’. These are revolutionary suites with doors and movable partitions that allow two and even four passengers to travel together in their own space.
Right now there’s fantastic award availability booking for 2023. You can use this for travel from the U.S. to Doha and beyond to the Mideast, India, the Maldives and elsewhere.
Cathay Pacific will retire the Marco Polo Club brand. Instead of having a separate elite program (Marco Polo Club) and points program (Asia Miles) the two will be combined in July. This means big changes for the entry level status of the program, and potentially for their U.S. credit card as well.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
American Airlines is bringing the HEAT to reduce the number of flights they cancel during major weather events. HEAT stands for Hub Efficiency Analytics Tool and they’ve been using it in Dallas Fort Worth (aka ‘Doesn’t Function Wet’) and Charlotte.
At an employee meeting this month Managing Director of the American Airlines Integrated Operations Center Steve Olson shared the details.
In a talk to American Airlines employees mid-month, Chief Operating Officer David Seymour described the new tool that the airline is using to manage gate operations in Dallas, which they’ll be tweaking for Charlotte as well.
They’re already making progress reducing the amount of time planes spend taxiing to gates and reducing delays as planes get into and out of gates. They’re even reducing the frequency that planes land and find their gates occupied. All of this adds up to less time on planes for customers, and fewer times that customers are late – which means fewer misconnections.
Chase will be launching a new travel portal, first for all credit card customers and then for all of its bank customers. And they have eight airport lounges in the pipeline, whereas we previously only knew about six (and they’d only confirmed four). That and more according to an investor presentation.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
The once-stellar reputation of Delta Air Lines is falling as its operational reliability fades. After melting down last weekend, they’re doing the same thing again.
And Delta’s social media has had it with passengers and their impatience.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
After announcing a revenue-based frequent flyer program that they’re calling a cryptocurrency they’re trying to raise money direct from the public in the form of an investment kickstarter, with the promise of free travel, elite benefits and… free booze for investors?
There are many reasons be be skeptical of the effort even if they didn’t seem to be incorporating the worst elements of businesses like Avatar Airlines which take a sixteen year old’s dream carrier off of airliners.net and marry it with an SEC criminal complaint waiting to happen.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
