Miami Passenger Attacks American Airlines Agent Who Demands She Gate Check Her Bag

Jun 25 2021

The situation begins as the agent and passenger have a confrontation over her bag at the bottom of the jet bridge, in front of the aircraft’s boarding door. The woman has words with him, not wanting to give up the bag. They both have their hands on the bag, wrestling for it as the woman tries to board even as she’s told she can’t bring it on. And the words escalate to violence, as she lunges at the employee.

Finally the employee grabs the bag and starts taking it up the jet bridge. The passenger latches onto it, and starts to get dragged with it.

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TSA Will Teach Flight Attendants How To Beat Up Unruly Passengers

Jun 24 2021

When David Dao was dragged off of a United Express aircraft and bloodied, the carrier outsourced the dirty work to Chicago Aviation Police.

The TSA, though, has a program to teach flight attendants how to do this themselves. It’s been suspended during the pandemic. But the TSA announced today that they are bringing it back because of the rise of onboard incidents, mostly centered around masks.

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Delta Falsely Accuses Frequent Flyer Of Trafficking His Special Needs Daughter

Peter Espinosa flew first class from Minneapolis to Dallas on Delta with his 20 year old daughter who has genetic disorder Fragile X Syndrome. They were headed to visit his son – her brother – for Father’s Day.

A flight attendant saw a Hispanic man with a woman young enough to be his daughter and questioned her. The syndrome makes her nervous. So police met the aircraft and arrested him.

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How Credit Card Rewards And Business Travel Influence The Value Of Miles

credit cards
Jun 23 2021

In the June 23 Airlines Confidential podcast, former Spirit Airlines CEO Ben Baldanza lays out his framework for the circumstances under which to expect airline frequent flyer programs to devalue. He sees strong airline credit card performance as working against devaluation, which I think is incorrect, and he sees the future of business travel doing a lot to determine the value of miles.

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