Comments

1. American Airlines has a leadership problem. It plays out over and over in so many different ways. I just heard “not my problem” from an FA on an AA mainline flight last week. Passenger was asking calmly about a short connection and what to do about it.

   I used to work at Facebook which became Meta. We had a saying. Nothing at Facebook is somebody else’s problem.

   If you’re all working for the same employer, you are all one team. Take ownership!

2. Some people take pride in their work, some people don’t. You can tell pretty fast, like with this baggage situation. The best is when those who do really want to do well get recognized. Again, some big corporations use people up and spit them out, others develop their human assets. My younger son joined a big telecommunications company starting right at the bottom in a call center. He decided to take his job seriously and worked very hard. The company started giving him more responsibilities and moving him around to learn new areas of the business. Now he’s a senior manager handling large regional sales and hardware installation. It’s called having a “work ethic” in the right environment. No secret to it, but too often today either or both employees and employers don’t get it. And when they don’t, the customers leave.

3. Oh man, flying on a plane with a duct taped armrest?? United should have made that passenger much happier by canceling his flight to have the plane sent off for immediate repairs.

4. It is literally possible it’s “not their job”. If there are union rules in place, you get in real trouble for doing someone else’s job.

   Anyone who has ever worked a convention in New York City has seen this. The people who run the electricity to your booth are not the people who plug your equipment in. And no, you can’t plug it in yourself. And if they find out you did, and they do keep track, there are consequences.

5. C_M you dumb shit. It’s “I’ll get someone who can help.” It’s still not “not my job.”

6. @Fauci – No, getting someone who can help is also someone else’s job. Clearly you don’t understand union inefficiency – it’s sort of like Green Jobs, the more inefficient we can make things, the more jobs we can create. Are you against jobs?

7. Unions gonna union

8. Great video of someone’s fingers and the backsides of two guys watching another guy climb on the carousel ‘waaaaay over there’. Why on earth do people post garbage like this?

9. 100% chance they vote democrat

10. Regarding the baggage belt incident: From appearances, the OP likely assumed that an individual with an airport badge that was in the claim area also had purview over operations there. An uninformed passenger casting aspersions into the wind.

    However, just to entertain the recording, there are the issues of potential injury and liability should an overly helpful, yet untrained employee become injured while trying to free baggage from an operative baggage belt.

    From my many years in the airline industry, I am unfortunately intimately aware of an incident as I described above where an employee lost a portion of a foot.

    In slight defense of the videographer, I will add that it should have been fairly easy to find someone who would’ve had functional knowledge of the baggage belt E-stop.

11. @Fauci – what a great comment…NOT! You must be a delight to talk to…
    @C_M – you’re 100% correct. I work for a unionized organization. Got in trouble many times for doing something union guys are supposed to do. Also dealt with unions at many exhibition halls (LAS, MSY, others). One can get in huge trouble for doing something union guy must do. Please don’t pay attention to ignoramus like @Fauci, he has no clue.

12. @Gennady

    Ever gotten into trouble for telling someone, that’s not my area but I’ll get someone to help you?

    Is THAT forbidden by union rules?

13. To the clueless cowboy keyboard people.

    Airline employees are not covered if they get hurt doing something that is not outlined in their job .

14. @Patti – clearly, you don’t understand the topic. I got in trouble for plugging my computer into an outlet. It was supposed to be done by unionized “specialist”, who had to be called, scheduled, etc.

    If that doesn’t surprise, impress or annoy you, you obviously never dealt with a union.

15. Aaway is exactly right, and brings to mind a scene from the classic film “All About Eve” 1950.

    Eve rises, picking up Margo’s costume.

    EVE
    While you’re cleaning up, I’ll take
    this to the wardrobe mistress-

    MARGO
    Don’t bother. Mrs. Brown’ll be
    along for it in a minute.

    EVE
    No trouble at all.

    And she goes out with the costume. Birdie opens her mouth,
    shuts it, then opens it again.

    BIRDIE
    If I may so bold as to say
    something – did you ever hear the
    word “union”?

    My thoughts:
    1) I respect staff following union rules.
    2) I firmly decline any flight staffer (e.g. QR airline flight staffer) offer to put up my carryon into the overhead bin. I strongly believe that a passenger should not bring a carry-on so heavy that she can’t herself lift into an overheard bin. As a large and athletic man, I have been yelled at by other passengers (usually in cattle class) for refusing to help lift heavy carryon bags of grandmothers and pretty young things. I loudly, firmly, and politely respond, “No,” sometimes followed by a loud, “I’m not touching her stuff.” Too many TMZ-worthy videos and lawsuits could ensue.
    3) I do not begrudge DIY. I might have unblocked that luggage carousel myself. But only in the spirit of beng helpful, not spiteful.
    4.) At the risk of being name-called a “quiet quitter” by management gurus, it is well known by many staffers that extra effort neither is rewarded by extra pay, nor extra promotion, nor extra tips.

16. Gennady

    Getting in trouble doesn’t mean shit. Go clean the sand out of your vagina.

17. Opinions of half-witted gaseous imbeciles like Fauci don’t matter. Go screw yourself.