The note a disgruntled passenger passed to an American Airlines flight attendant has gone viral. In the note, the passenger objected to being told their mask had to cover their nose and called the crewmember “a glorified MAID” a “mask nazi” who should be “cleaning motel rooms for $2 tips and meth” and that her life is “a waste.”
today a passenger handed this to a flight attendant upon deplaning. the flight attendant had asked her to wear her mask over her nose. incredibly done with the general public. pic.twitter.com/wDUVqxkyKH
— 🌸🌸🌸 (@hibiscuslacroix) September 3, 2020
To add insult to injury the Washington DC-based flight attendant who received the note is slated to be furloughed by American Airlines effective October 2.
The flight attendant filled out an incident report, which was reviewed by American’s corporate security department. The passenger was identified and now, according to an internal memo from Senior Vice President Jill Surdek, they’ve had their travel “suspended” pending an “investigat[ion of] the incident.”
Surdek also offers that they have “been adding more and more cusomers” to the “face covering refusal list” of passengers who will not be allowed to travel on American until the face mask requirement is lifted.
This customer, however, really should receive a permanent ban.
CitiBusiness® / AAdvantage® Platinum Select® Mastercard® Earn 65,000 AAdvantage miles.