An American Airlines flight attendant received a note from a passenger last this week that may be about the worst thing I’ve ever read. The woman who wrote the note had been asked to wear her mask over her nose.
The passenger apparently complied – but later decided to share what she thought of the flight attendant, who had simply asked her to follow airline policy, which was agreed to as a condition of flying. The note contained words that may haunt this passenger for a very long time.
today a passenger handed this to a flight attendant upon deplaning. the flight attendant had asked her to wear her mask over her nose. incredibly done with the general public. pic.twitter.com/wDUVqxkyKH
— 🌸🌸🌸 (@hibiscuslacroix) September 3, 2020
You mean s— in life.
You are nothing but a glorified MAID who needs to jump down off her high horse and learn how to speak to [people]. Nobody cares about your stupid seat policies or your nose issues. We pay your salary and your attitude is unnecessary.
The very fact that we have to listen and kowtow to a nobody who does s— except collect our trash and serve crappy food makes me absolutely ill. You are a masknazi and a [insult redacted] and if it wasn’t for this job, you would be cleaning motel rooms for $2 tips and meth.
I made sure to write this on a bag labeled as to what I think your life actually is… A WASTE.
A person who hates your guts
There’s not as much service offered by American Airlines right now, but flight attendants go to work each day exposing themselves to passengers – and while planes are relatively safe as indoor environments go, they’re putting themselves at risk.
The flight attendants who have been flying for American are relatively junior, because while flights have been cut about 50% the airline has had all of its cabin crew on payroll because of the CARES Act. Senior flight attendants have gotten paid without going to work, while junior flight attendants have been on all the airline’s flights.
To add insult to injury, I understand that the flight attendant who received this note is on the American Airlines furlough list. I wouldn’t blame them if they decided not to return even if American brings everyone back quickly.
Here’s the letter that just went out from American Airlines Senior Vice President Jill Surdek to the relatively junior flight attendants being let go:
It won’t do much for the flight attendant, but the airline knows who this passenger is and that they were abusive to an employee. Hopefully they will soon no longer be welcome on board American Airlines.
Update: American Airlines offers the following statement,
American Airlines is investigating an incident involving a customer passing an offensive and derogatory note to one of our flight attendants, and this customer’s ability to travel on American has been suspended. Our flight attendants are professionals who play a critical role in ensuring the health and safety of our passengers, and we will not tolerate mistreatment of them.