Citibank’s collections department takes payment for credit card balances via debit card. That’s a rare feature, and can be extremely useful.
- Call the number on the back of your card. However not all customer service agents that you get can do it, and not all know that Citi does it. They may tell you it isn’t possible. Hang up, call back. They may have to transfer you to a specialist or even to collections to process the payment.
- You’ll generally be asked whether the name on the debit card is that same as on the credit card account, and also whether the address on the debit card matches as well. That’s a Citibank requirement for taking payment via debit.
- They will only permit one payment per day this way.
Not all cards seem to work. Paypal appears not to work. Metabank products and Onevanilla Visa cards do not seem to work.
The reader who passed this tip along to me two weeks ago (who asked not to be named) told me that his MyVanilla Debit was put into ‘spend down’ mode after doing this (meaning he couldn’t load any more funds to it, and could only spend the money he already had on the card). Of course, one never knows if this specific transaction was what triggered them to shut down his card.
You can make, say, a $2500 payment with a JH Preferred card in order to get funds off of that card. It seems like these are being run as PIN transactions even though Citi doesn’t ask you for your PIN.
So it’s a way to unload the balances on some debit cards, if you have Citibank credit cards to pay off, without the trouble of buying money orders.
I’ve tested my Suntrust Delta debit card, and am waiting until my next statement closes to see whether I earn miles for the transaction.
Supposedly Capital One may accept debit cards for payment also, though I’m not sure why anyone would have spend on one of their products (except perhaps a Spark business card) to pay off.