ASIA

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How Long It Takes to Transfer Starwood Points to New Partner Korean and Korean’s Astounding Award Hold Policy

Aug 24 2015

Starwood now lets you transfer points to Korean Air, which is an amazing partner for first class awards, Europe business class awards, and Hawaii awards. Chase transfers to Korean are usually instant. In my first test Starwood took between 4 and 5 days. But that’s ok — because of Korean’s incredibly generous ‘hold’ rules.

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The End of Airline 800 Numbers Could Be a Marketing Gold Mine

Aug 20 2015

Last week I noted that Frontier Airlines is getting rid of its 800 number and should save $2 million a year.

As I wrote at the time, this seems totally reasonable to me. When is the last time you paid for domestic long distance? (I haven’t even had a home land line in ~ 15 years.)

In fact getting rid of 800 numbers are a huge marketing opportunity that airlines could jump on.

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Starwood Points Just Got More Valuable With Addition of New Airline Transfer Partner

Aug 17 2015

Starwood’s Starpoints are already the most valuable loyalty program currency.

They have the most airline transfer partners where points transfer 1:1 and of course when you move Starwood points into 20,000 miles you get 5000 bonus miles. That gets you effectively a 1:1.25 transfer ratio with most airline partners.

Now, Starwood has added a new transfer partner and it’s a really useful one: Korean Air Skypass.

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Loyalty Programs Are Complicated. A Good Consumer Advocate Helps Educate You on How to Win!

Aug 16 2015

Christopher Elliott argues in the Washington Post that rewards credit cards aren’t worth it because of the ‘headache’.

He doesn’t just think you should avoid loyalty programs and credit card benefits (his usual tact). He thinks the government ought to step in (“it’s time for the Consumer Financial Protection Bureau to say, “Enough is enough.”).

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