Singapore Airlines does an outstanding job in the air (though service is usually phenomenal long haul it does vary and can be quite mixed flying short haul). Their food is very good as well. But Singapore Airlines does not match the quality of its inflight product with its ground services. Even most of its lounges in Singapore are just ‘fine’. Lounges outside of Singapore? Not nearly so impressive. Nowhere is this more apparent than in Hong Kong. Singapore Airlines has a fairly large presence in Hong Kong with 7 daily roundtrips between Hong Kong and Singapore. One of their flights heads onward to San Francisco. San Francisco – Hong Kong – Singapore and return flights are dubbed SQ1 and SQ2. This flight has seasonally been served by an A380 with ‘Suites class’. And yet… the…
ASIA
Search Results for "ASIA".
What is the Most Devalued Airline Frequent Flyer Program in North America?
I believe the Most Devalued Airline Frequent Flyer Program in North America award goes to Air Canada and Aeroplan. I do caveat this, I am very specific in the title of the award. Airline frequent flyer program so the March 28 bloodletting at Hilton HHonors doesn’t count. (Nor does the introduction of category 7 awards at Starwood, although that was a specific devaluation and meanwhile the program has improved elite benefits.) North American programs, so LatinPass which first tried to make members earn back their existing point balances and then changed from being a frequent flyer program to an online shopping program doesn’t count. Devaluation isn’t the same as “going out of business” so while I lost all value from my Mexicana Frecuenta miles I don’t really think that airline’s shutting down is really a…
Why 35,000 Starwood Points May Be a Good Deal for 2 Tennis Tickets
Starwood is offering Starwood Preferred Guest® Credit Card from American Express cardholders the opportunity to redeem 35,000 Starpoints for a pair of US Open tickets, including access to a an event in the SPG Luxury Suite with food and drinks. You Shouldn’t Usually Buy “Stuff” With Your Points I almost always say that it’s a bad idea to redeem miles for merchandise. Use points from travel providers for travel, because then you’re getting not just the ‘rebate’ but also leveraging the travel provider’s ability to purchase inventory that would otherwise go unsold at a deep discount and pass that savings onto you. It’s why United MileagePlus miles can get business class award tickets to Asia for 120,000 miles whereas spending Bank of America Worldpoints it would generally be over half a million points. When a…
Seeking Playground Justice: Why Premium Cabin Travel is Best for Families
Mommy Points kicks off her “keeping it real week” by arguing that families have to stretch their miles across more people so premium cabin travel may be unrealistic or undesirable. And of course it’s mathematically true that more award seats cost more miles. But I think that ignores a good part of the picture. And of course the last thing you want is to add the stress of coach travel onto the already stressful family travel experience. It may sound funny for me to talk about family travel. I do not have children. So feel free to write this post off as insensitivity on someone who ‘just can’t understand the plight faced by families’. Hopefully it’s not just a rant, but useful advice, and I do think I’ve gained some perspective by working with countless…
Review: Grand Hyatt Singapore (Upgrade to a Duplex Suite) and Hotel Pickup #FAIL
Last year I stayed at the Grand Hyatt Singapore and really enjoyed it. If you want to be on Orchard Road it’s a great option. Singapore is a very tough hotel town, lots of good hotels but only a few that are close to great — and even the good ones can be pricey. So the ability to leverage elite benefits or points can be a strong benefit. I booked a discounted paid rate and confirmed my upgrade in advance. Hyatt allows Diamonds to confirm upgrades to suites at time of booking (subject to availability) 4 times per year for up to 7 nights each time. And they allow all members to use just 6000 points to confirm an upgrade of up to 4 nights if paying the ‘Hyatt Daily Rate’. The standard upgrade here…
Delta Increases Price of International Business Class Awards
Delta just dropped a new award chart with increased mileage costs for some international business class routes – the award chart is live now and applies to travel from June 1, 2014 onward. (Travel prior to that date should price at the older levels.) For instance, US-Europe in business class goes from 100,000 to 125,000 miles roundtrip US-Asia in business class goes from 120,000 to 140,000 miles roundtrip US-Australia in business class goes from 150,000 to 160,000 miles roundtrip US-South Africa in business class goes from 140,000 to 160,000 miles They say the need for the change is because their product is so good. In June 2014, we will be the only U.S. carrier to offer full flat-bed seats with direct aisle access in Business Class across our entire wide-body fleet. Except… except… United is…
The American/US Airways Merger is Far From Over
The big news yesterday was that the Department of Justice filed suit to stop the American – US Airways merger. Why I Didn’t Expect the Government to File Suit to Stop the Merger I did not expect the DOJ to file a suit to block the merger, I assumed that some negotiation would generate sign-off on the merger. I speculated that the filing of the suit could be a negotiating tactic, but that my initial sense was this was unlikely — they wouldn’t need to go through the effort just to demonstrate their seriousness, and they laid out a fairly broad and sweeping case against the merger that would be difficult to walk back from with merely the sorts of concessions that American and US Airways could offer. Blocking the merger is bad for labor…
Cathay Pacific Adding Newark Service, and Award Space is Amazing
Cathay Pacific’s new route is Hong Kong – Newark. The flight will be operated by a 777 with 3 classes of service — business, premium economy, and economy. There’s no first class on the Newark route, but Cathay Pacific has my absolute favorite business class, reasonable people can make the case that EVA Airways is better with a very similar seat and as the only airline that serves Dom Perignon in (long haul) business. The flight times are: Depart Hong Kong 5pm, Arrive Newark 9pm (same day) Depart Newark 1:50a, Arrive Hong Kong 540am (next day) These are well timed for connections from other Asian destinations enroute to Newark, and for connections on both ends for the Newark – Hong Kong flight. This won’t really allow for any connections beyond Newark when arriving from Hong…
New York State Assembly Speaker Under Fire for Turning His Commute into Mileage Runs
@pcpontificates tweets, Sheldon Silver should talk to @garyleff about racking up airline miles. No need to do this kind of nonsense How would you like New York State taxpayers to fund your mileage runs? The Speaker of the New York State Assembly needs to retain US Airways Chairmans Preferred status and takes circuitous routings between New York City and Albany. Assembly Speaker Sheldon Silver spent $20,219 in taxpayer money over the past three years jetting from New York City to Albany — but the top-flight pol turned easy 150-mile, one-hour jaunts into epic 500-mile, five-hour odysseys in a greedy quest to rack up frequent-flier miles, according to sources and expense records. …“He brags about his ability to build up mileage,” said one Albany insider. “Taxpayers are footing the bill to allow Shelly to fly halfway…
Airline Marketing Aside, Business Class is About the Seat and It’s Not a Restaurant
Yesterday I wrote about the best meal I’ve ever eaten on a plane. It was Laksa – a spicy Malaysian noodle soup with seafood – and I had “pre-ordered” it in business class on Singapore Airlines for a two hour hop to Bali. I would have been utterly thrilled to receive that in a restaurant, in fact I desperately wish I could find a restaurant anywhere in the area I live that could re-create it. Asiana serves outstanding food in its long haul first class. If you like Japanese food especially, but even if you don’t, All Nippon’s first class meal service is truly outstanding. Beyond that, though, no matter what the hype — it’s food in the sky, served under very difficult conditions. And you’re at an altitude where you simply don’t taste things…
